What are the responsibilities and job description for the Insurance Agent position at North Carolina Farm Bureau Mutual Insurance Company?
Company Description North Carolina Farm Bureau Mutual Insurance Company is dedicated to helping policyholders feel secure, no matter what challenges arise across the state. The company is known for fast, fair claims service and a strong commitment to supporting individuals, families, and businesses. With deep knowledge of North Carolina’s unique risks and communities, North Carolina Farm Bureau designs coverage that fits local needs. Team members take pride in providing personalized service and building long-term relationships with clients.
Role Description This full-time hybrid Insurance Agent role is based in Indian Trail, NC, with flexibility for some work from home. The Insurance Agent will meet with prospective and existing clients to assess their coverage needs, explain insurance products, and recommend appropriate policies. Day-to-day responsibilities include generating new business through outreach and networking, managing policy renewals, processing policy changes, and assisting clients with billing or coverage questions. The role also involves supporting clients during the claims process, maintaining accurate records in agency systems, and collaborating with team members to ensure high-quality customer service. The Insurance Agent is expected to stay informed about company offerings, industry regulations, and best practices to provide reliable guidance to clients.
Qualifications
- Candidates should possess skills in Insurance Sales and Insurance to effectively recommend and manage coverage solutions.
- Candidates should possess skills in Insurance Brokerage and Finance to advise clients on options and support sound financial decisions.
- Candidates should possess strong Customer Service skills to build trust, respond to inquiries, and resolve issues promptly.
- Relevant state insurance licensing (or ability to obtain within a specified timeframe).
- Strong communication and interpersonal skills, with the ability to explain complex information clearly.
- Organizational and time-management abilities to handle multiple client accounts and deadlines.
- Comfort with using office software, CRM systems, and digital tools for client management and documentation.
- Prior experience in insurance, financial services, or a related field is beneficial.