Part Time Roving Leasing Agent in Cottage Grove

Position Summary

Norris & Stevens, Inc. is seeking a friendly, dependable, and customer-service-oriented Part-Time Leasing Agent to join our property management team at a residential apartment community in Cottage Grove, Oregon.

This position is scheduled for approximately 16 hours per week (two 8-hour shifts) and will assist with day-to-day leasing and office operations, including responding to prospective residents, scheduling and conducting property tours, processing applications, assisting current residents, and providing general administrative support.

We are looking for someone who is professional, organized, comfortable working independently, and enjoys helping people find their next home.

Essential Duties & Responsibilities

• Answer incoming phone calls and respond to prospective resident inquiries in a friendly and professional manner.
• Provide accurate information regarding apartment availability, rental rates, deposits, utilities, amenities, pet policies, and qualification requirements.
• Create and maintain guest cards for prospective residents.
• Schedule and conduct apartment and community tours.
• Follow up with prospective residents after tours and inquiries.
• Send rental applications and assist applicants throughout the application process.
• Collect and review required application documentation.
• Maintain accurate prospect and resident notes within the property management system.
• Upload documents and assist with maintaining organized resident files.
• Assist current residents with general questions and concerns.
• Enter maintenance requests and communicate information to the appropriate team members.
• Assist with move-in preparation and leasing paperwork.
• Maintain a clean, organized, and welcoming leasing office.
• Provide excellent customer service to prospective and current residents.
• Assist the Property Manager with administrative duties and daily property operations as needed.
• Follow company policies, procedures, Fair Housing requirements, and applicable landlord-tenant regulations.

Qualifications

• Excellent customer service and communication skills.
• Friendly, professional, and comfortable interacting with prospective and current residents.
• Strong organizational skills and attention to detail.
• Ability to communicate professionally by phone, email, text, and in person.
• Basic computer skills and willingness to learn property management software.
• Ability to work independently and manage multiple tasks.
• Dependable and punctual.
• Previous leasing, property management, hospitality, sales, administrative, or customer service experience is preferred.
• Experience with AppFolio is a plus, but training can be provided.
• Bilingual English/Spanish is a plus.

Schedule

• 16 hours per week
• Approximately two 8-hour shifts per week
• Position is located on-site in Cottage Grove, Oregon
• Additional hours may occasionally be available for vacation, sick leave, or other office coverage.

Job Type: Part-time

Pay: $22.00 - $24.00 per hour

Expected hours: 16.0 per week

Work Location: In person

Salary : $22 - $24