What are the responsibilities and job description for the Clinical Director position at Non-Profit Organization?
Position Type: Full-Time
Location: Northwest Arkansas, North Central Arkansas(travel required)
Reports To: Executive Director
Position Summary
The Clinical Director is a senior leadership position responsible for overseeing and implementing Into the Light’s clinical strategy as the organization transitions into a Medicaid-enrolled Community Support Services Provider (CSSP) and achieves CARF accreditation. This role provides clinical oversight, systems leadership, and compliance management for behavioral health services serving survivors of sex trafficking and exploitation.
The Clinical Director works collaboratively with the Executive Director and Directors of Advocacy to ensure clinical services, documentation, and workflows meet Medicaid and CARF standards while preserving Into the Light’s relationship-based advocacy model.
This position does not provide direct supervision of advocacy staff. Advocacy personnel remain under the supervision of the Directors of Advocacy. The Clinical Director provides consultation and guidance related to clinical compliance, Medicaid requirements, and accreditation standards.
Qualifications
Master’s Degree or higher in a Behavioral Health field
Active Arkansas clinical license in good standing (LCSW, LPC, LMFT, Psychologist/PhD)
Minimum 5 years post-graduate clinical experience
Minimum 2 years of clinical management or supervisory experience
Demonstrated knowledge of:
Medicaid behavioral health systems
Clinical documentation and compliance requirements
Quality assurance and utilization review
Experience with CARF accreditation strongly preferred (or demonstrated ability to lead accreditation processes)
Commitment to Into the Light’s Mission, Guiding Principles, and Statement of Faith
Primary Responsibilities
Clinical Strategy, Medicaid Readiness & Accreditation
Partner with the Executive Director to develop and implement a clinical strategy aligned with Into the Light’s mission, vision, and long-term sustainability goals
Lead the organization’s preparation for and achievement of CARF accreditation
Develop, implement, and maintain clinical policies, procedures, and workflows required for:
CSSP certification
Medicaid enrollment, billing readiness, and compliance
Ongoing regulatory audits and quality reviews
Ensure clinical operations remain within established counseling budgets and designated revenue streams
Clinical Oversight & Service Delivery
Conduct clinical assessments and provide counseling services when indicated
Develop treatment plans that authorize QBHP services and provide clinical oversight through discharge
Ensure trauma-informed, survivor-centered, and faith-integrated clinical care
Maintain licensure in good standing with the State of Arkansas
Complete all required Medicaid-mandated trainings, including Relias, and ensure compliance with continuing education requirements
Clinical Leadership & Staff Development
Provide direct supervision and clinical oversight of licensed clinicians, contract counselors, MHPs, and QBHPs involved in Medicaid-billable services
Facilitate weekly group consultation for ITL contract and staff counselors
Develop and oversee clinical training plans for behavioral health providers
Recruit, train, schedule, and support counseling staff, including After-Hours Teams
Foster a culture that supports staff mental, emotional, spiritual, and professional well-being
Quality Assurance, Compliance & Data Oversight
Oversee Annual Quality of Care Reviews for clinical services
Conduct Quality Record Reviews for clinical providers and implement corrective action plans as needed
Ensure accurate and timely clinical documentation within Medicaid-approved systems and electronic health records
Monitor clinical service delivery to ensure compliance with Medicaid, CARF, grant, and organizational requirements
Provide required clinical and performance data to ITL leadership to support accountability and reporting
Organizational Leadership & Collaboration
Collaborate with the Executive Director and Directors of Advocacy to align clinical practices with Medicaid and CARF requirements
Provide clinical consultation and guidance to advocacy leadership to support compliance and coordinated care
Support interdisciplinary collaboration between clinical and advocacy teams while maintaining clear role boundaries
Assist Directors of Advocacy in understanding Medicaid-related requirements that impact referrals, service coordination, and documentation
Represent Into the Light in accreditation-related activities, community meetings, and professional settings as requested by the Executive Director
Scope of Authority
The Clinical Director has direct supervisory authority over licensed clinical staff, contract clinicians, and behavioral health providers billing Medicaid
Advocacy staff remain under the supervision of the Directors of Advocacy
The Clinical Director provides consultation and guidance related to clinical compliance, Medicaid requirements, and accreditation standards but does not manage advocacy personnel
Ethical Conduct & Policy Compliance
Adhere to the AACC Code of Ethics and Into the Light’s Ethical Code of Conduct
Review and comply with all agency policies and procedures
Ask questions when clarification is needed to ensure ethical and compliant practice
Training & Orientation
Complete agency orientation within the first 30 days of employment
Complete all assigned trainings by established deadlines
Participate in ongoing professional development as required by role and licensure
Work Schedule & Conditions
Full-time position with nontraditional and flexible hours, including on-call responsibilities and occasional weekend availability
Travel required across service regions
Flexibility both required and supported to meet client, staff, and organizational needs
Benefits
Health, Dental, and Life Insurance
401(k)
Paid Time Off
Flexible Schedule
About Into the Light
Into the Light (ITL) is a faith-based, nonprofit organization dedicated to ensuring that no child or survivor of sex trafficking and exploitation ever has to journey alone. Founded in Arkansas, ITL provides relationship-driven advocacy, crisis response, prevention, education, and specialized victim services to children, youth, and adults who have experienced commercial sexual exploitation and human trafficking.
ITL works collaboratively with law enforcement, child welfare, juvenile justice, medical and behavioral health providers, schools, faith communities, and community organizations across Northwest, North Central, and Central Arkansas to strengthen identification, response, and long-term support for survivors.
As Into the Light expands its continuum of care, the organization is pursuing CARF accreditation and Medicaid enrollment as a Community Support Services Provider (CSSP) to enhance sustainability and ensure access to trauma-responsive behavioral health services. This growth is intentionally designed to complement—not replace—ITL’s advocacy model, preserving survivor-centered, relationship-based support while adding clinically reimbursable services.
ITL is guided by a commitment to faith-integrated, trauma-informed, and ethically grounded practice, supporting both survivor healing and the well-being of staff who serve on the front lines of this work.