What are the responsibilities and job description for the Customer Service Representative position at NOLA Vision Marketing?
At Bizzetta, we believe in turning possibilities into opportunities and opportunities into success. As a dynamic sales firm, we specialize in empowering businesses to achieve their goals through innovative strategies, exceptional service, and unparalleled results.
Position Overview
We’re looking for a Customer Service Representative to provide support to clients, assist with inquiries, and ensure a positive experience throughout each interaction. This role involves communication, problem-solving, and maintaining organized records.
This position is fully on-site applicants must live in or near Charlotte, NC.
Key Responsibilities
If you’re dependable, client-focused, and ready to grow in a collaborative setting, we’d love to hear from you!
Position Overview
We’re looking for a Customer Service Representative to provide support to clients, assist with inquiries, and ensure a positive experience throughout each interaction. This role involves communication, problem-solving, and maintaining organized records.
This position is fully on-site applicants must live in or near Charlotte, NC.
Key Responsibilities
- Assist customers with questions, service needs, and general inquiries.
- Provide accurate information and ensure a positive experience for each client.
- Coordinate with internal departments to resolve concerns and service requests.
- Maintain detailed records of customer interactions and follow-up activities.
- Support administrative tasks such as scheduling, documentation, and data entry.
- Communicate professionally with clients via phone, email, and in person.
- Participate in team meetings and contribute to process improvements.
- Strong verbal and written communication skills.
- Customer-oriented mindset with a positive, professional attitude.
- Ability to multitask, prioritize, and manage time effectively.
- High attention to detail and strong organizational skills.
- Problem-solving abilities and willingness to take initiative.
- Must reside locally and be available to work on-site in Charlotte, NC.
- Competitive starting salary: $40,000 - $48,000 annually, based on experience.
- Health, dental, and vision benefits.
- Paid time off and company holidays.
- Hands-on training and continuous development opportunities.
- A supportive, team-oriented work environment.
- Clear paths for growth as the company expands.
If you’re dependable, client-focused, and ready to grow in a collaborative setting, we’d love to hear from you!
Salary : $40,000 - $48,000