Platform Support Associate

📍 Location: 

St. Louis, MO (new office at the City Foundry!)

😱 About Noise:

Noise is one of the fastest-growing startups in the country, being built right here in St. Louis.

Noise is a platform that connects brands with social media creators who make short-form content at an insane speed and scale. In doing so, we’re helping brands grow their businesses while also putting money in creators’ pockets!

If you want to join a team that moves fast, shakes the status quo, and is redefining how content gets made and creators get paid, we want to talk to you!

✅ What You’ll Do:

• Run the day-to-day engine of Noise, making sure creators and brands are constantly moving and nothing gets stuck
• Handle a constant flow of real-time issues, questions, approvals, edge cases, and operational problems across the platform
• Be the person who jumps on problems first and doesn’t let go until they’re fully solved
• Work directly with brands and creators on both sides of the marketplace and keep them successful, active, and productive
• Operate in the middle of everything: product, growth, creators, brands
• Turn chaos into structure by figuring out better ways to do things as we scale
• Make fast decisions and take action without waiting for perfect information
• Act like an owner. If something is broken or inefficient, you fix it or find someone who can

🫵 Who You Are:

• 0–3 years of experience in a fast-paced environment (startup, operations, support, product, or technical role)
• Highly resourceful and self-directed. You figure things out quickly without waiting for instructions
• Strong problem-solver who enjoys digging into messy, ambiguous issues
• Comfortable with technical systems: you don’t need to be a full engineer, but you can think logically and debug problems
• Excellent communicator: clear, concise, and fast when working with users and internal teams
• Thrive in high-speed environments where priorities shift and new problems appear daily
• High ownership mindset. When something breaks, you take responsibility until it’s fixed
• Detail-oriented and decisive: you can make judgment calls without getting stuck

🤩 Nice-to-Haves:

• Experience working at a startup, marketplace, or high-growth tech company
• Experience working with customers, users, or online communities
• Experience running your own projects or entrepreneurial endeavors
• Familiarity with tools like Zendesk, Notion, Slack, Discord, etc.
• Interest in social media, creators, or internet culture
• Basic technical curiosity (you like understanding how things work, even if you don’t code)

🤑 Compensation & Benefits:

• Competitive salary for early-stage startup roles
• Meaningful equity upside as part of the early Noise team
• Full coverage health benefits
• Flexible PTO policy

🚀 Why join Noise:

• Join an explosive company in the early stages
• Be part of a fast-moving environment where you’ll gain more experience and growth in one month than most jobs offer in years
• Work directly with the creators, brands, and content shaping the internet and culture
• Reach millions of people across the internet, drive millions in revenue for brands, and put millions in creators’ pockets!
• Grow professionally as the company keeps scaling - your personal ceiling will depend on you, how hard you work, and how well you perform!

⚠️ Pro tip if you’re a real human reading this:

You are unlikely to get this job (or any job, for that matter) if all you do is hit the “easy apply” button on LinkedIn.

If you really want this job and are serious about getting it, do one (or both) of these things:

• Add me (Diego Kafie, CEO of Noise) on LinkedIn with a note on why you are the ideal candidate
• Email me at diego@getnoise.com with a similar note

This role is open only to candidates located in or relocating to St. Louis, MO.