What are the responsibilities and job description for the Commercial Sales Administrative Assistant position at NOCO Energy Corp?
Position: Commercial Sales Administrative Assistant
Location: Buffalo, NY
Compensation: $26 - $32 per hour
Location: Buffalo, NY
Compensation: $26 - $32 per hour
What We Are Looking For
The Energy Sales Administrative Assistant provides administrative and operational support to the Energy Sales Department, ensuring efficient coordination of commercial contracts, CRM data integrity, and communication between the sales team, customers, and internal departments. This role is key to maintaining an organized, responsive, and customer-focused sales operation.
What You Will Do
- Support the Commercial Director of Sales and Commercial Sales team with administrative and organizational tasks.
- Prepare, process, and track commercial contracts from proposal through execution.
- Maintain accurate and up-to-date records in NOCO’s CRM and contract management systems.
- Assist with pricing requests, renewals, and proposal documentation.
- Coordinate internal approvals for new and renewal contracts.
- Generate reports on sales activity, contract status, and renewal pipelines.
- Schedule and coordinate meetings, customer calls, and team events.
- Provide general administrative support such as document creation, data entry, filing, and correspondence.
- Act as a communication link between the Energy Sales team and departments such as Supply, Billing, and Marketing to ensure seamless handoffs and accurate data flow.
- Handle incoming customer inquiries, route calls or emails to appropriate sales team members, and ensure timely resolution of requests.
- Provide administrative assistance with team meetings, customer events, and corporate initiatives related to energy sales growth.
- Support the ongoing improvement of processes and systems that strengthen customer retention and efficiency across the sales organization.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What You Will Need
- Associate’s degree in Business Administration or related field preferred.
- Minimum of 2 years of administrative or customer service experience in a fast-paced sales environment.
- Strong organizational and time management skills, with attention to accuracy and detail.
- Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and experience using CRM systems.
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to handle multiple priorities and deadlines in a dynamic environment.
- Professional demeanor with strong customer service orientation and follow-through.
Salary : $26 - $32