What are the responsibilities and job description for the Accounts Receivable Clerk position at NLB Services?
Job Summary
Delivers administrative assistance to the department while handling designated insurance follow-up duties to speed up the recovery of overdue balances.
Key Responsibilities
- Sorts incoming correspondence from payers or agencies by type, routes it to the right follow-up team members, and handles basic inquiries like duplicating itemized bills or medical records to facilitate payment processing.
- Logs every action performed on accounts into system notes, ensuring clear documentation accessible to the team.
- Alerts the Supervisor to issues or shifts impacting collections, supports departmental reports and special initiatives as directed.
- Reaches out to patients, insurers teams to collect payer- or vendor-required details and refreshes account information.
- Monitors personal productivity and submits daily, weekly, or monthly summary reports per supervisor or manager instructions.
- Builds collaborative ties with agency contacts, patients, insurers, government bodies, clinical staff, and colleagues/managers to foster teamwork and uphold a strong organizational reputation. Acts as a role model with excellent interpersonal abilities, welcomes feedback, and applies it constructively.
Submission Requirements
- 3 years in accounts receivable, medical/insurance billing, or collections – [REQUIRED]
- Knowledge of managed care and insurance contracts – [REQUIRED]
- Familiarity with medical billing software – [REQUIRED]
- Detail-focused with solid math abilities and analytical prowess to spot financial concerns across payers, physicians, patients, and systems – [REQUIRED]
- Basic medical terminology – [PREFERRED]
- Bilingual abilities – [PREFERRED]