What are the responsibilities and job description for the TVM Agent (Ticket Vending Machine) Part-Time position at NJ Transit?
Forbes List of America's Best Employers 2022, 2023, & 2024
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.
Roles and Responsibilities
- Sell all forms of NJ TRANSIT Rail Tickets.
- Required to quote fares and schedules for NJ TRANSIT Trains.
- Must have full knowledge of revenue rules, regulations, and procedures.
- Responsible for the collection and deposit of Trainmen's remittances.
- Must document and perform physical banking for all ticket window activity and set deposits.
- Must monitor the operation of the ticket vending machines at designated terminals. Responsible for light maintenance and ticket/journal stock replenishment.
- Required to assist passengers with operation of the Ticket Vending Machine (TVM) malfunctions and complete the required documents to accommodate their traveling arrangements. ]May be required to exchange cash vaults, coin drums and auxiliary coin vaults with armored car during scheduled service calls.
- Must comply with all rules and regulations regarding dress code, courteous assistance to the traveling public, attendance, conduct, safety, and revenue handling.
Work Location:
- Various (Chatam, Summit, Madison, Radburn, etc.)
Education, Experience, and Qualifications:
- High School Diploma or GED
- Cash handling and customer service experience is preferred.
At NJ Transit, you will enjoy a competitive salary and excellent benefits package(full- time employees):
- Wage Progression
- Comprehensive Family Health Insurance - Prescription, Dental, Vision
- Flexible Spending Account
- Life Insurance
- Paid Leave and Paid Time Off (personal, sick, and vacation days)
- 401(a) Retirement Plan - up to 5% match and 457-Deferred Savings Plan
- U.S. Railroad Retirement Benefits (RRB)
At NJ TRANSIT, diversity and inclusivity are vital to our success as we are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.
Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST