Residential Apartment Maintenance Technician

Maintenance Worker – Plumbing Experience (Non-Licensed Scope)Multifamily Residential PropertiesPosition SummaryThe Maintenance Worker – Plumbing Experience (Non-Licensed Scope) is responsible for performing routine, corrective, and emergency non-licensed plumbing maintenance, general building maintenance, apartment unit turnovers, and apartment showings within occupied multifamily residential properties. This position supports resident satisfaction, unit readiness, emergency response, and property protection while operating strictly within non-licensed maintenance scope.The role requires technical competence, disciplined reporting, strong communication skills, schedule flexibility, and professional interaction with residents and prospective tenants.Plumbing Responsibilities (Non-Licensed Work Only)All plumbing-related tasks must remain within maintenance-level scope and shall not require a licensed plumber or permits.Permitted Plumbing TasksRepair and replace plumbing fixtures, including:Toilets (flush valves, fill valves, wax rings, handles, seats)Faucets and cartridgesShower heads and tub spoutsAngle stops and exposed shutoff valvesClear minor clogs using hand tools or approved equipmentReplace exposed flexible supply linesRepair or replace sink traps (P-traps and tubular traps)Tighten fittings and correct minor leaksIsolate leaks using existing shutoffsPerform limited water heater support tasks not requiring licensing (visual inspections, thermostat adjustments, pilot relighting where permitted)Prohibited Plumbing TasksAny work requiring a licensed plumber, permits, or inspectionsGas piping or appliance connectionsSewer laterals, underground piping, or municipal connectionsWater heater replacement or installation requiring permitsStructural plumbing modificationsAll prohibited conditions must be immediately escalated to management.General Maintenance ResponsibilitiesPerform routine and corrective maintenance including:Drywall patching and paintingMinor carpentry and hardware repairsDoor, lockset, hinge, and closet system repairsFixture replacement (lighting, mirrors, bath accessories – non-licensed electrical only)Maintain common areas, basements, mechanical rooms, hallways, stairwells, and exterior spacesMonitor building systems and report deficienciesAssist with seasonal maintenance activitiesApartment TurnoversPrepare vacant units for occupancy, including:Full unit inspectionMinor repairs and touch-upsFixture replacementsPainting coordination or assistanceCleaning coordination and final readiness checksEnsure units meet company quality, safety, and presentation standardsDocument turnover completion in the maintenance management systemApartment ShowingsAssist property management with apartment showings as directedEnsure units are clean, safe, and presentable prior to showingsAddress minor maintenance issues identified during showingsMaintain professional demeanor when interacting with prospective tenantsFollow access, security, and resident-privacy protocols at all timesEmergency, After-Hours & Weather ResponseRespond to emergency maintenance calls including:Active leaksOverflowing fixturesLoss of water or hot waterFreeze-related issuesEmergency work may require:Overnight hoursWeekendsHolidaysParticipate in mandatory snow removal and severe weather response, including flooding mitigation and property protectionDaily Reporting & Documentation (Mandatory)Accurately document all work performed in the company maintenance management system, including:Work order statusLabor timeMaterials usedBefore-and-after photosCompletion notesEmergency and after-hours work must be logged immediately following completionFailure to comply with reporting requirements may result in disciplinary action or delayed payroll processingCommunication Requirements (Critical Function)Demonstrate exceptionally strong communication skills with:Property ManagersMaintenance SupervisorsConstruction and operations staffTenants and prospective tenants (when directed)Provide timely updates on work status, delays, access issues, and safety concernsRespond promptly to calls, texts, and system notifications during working and on-call hoursEscalate conditions outside non-licensed scope immediatelySafety & Compliance ResponsibilitiesComply with OSHA and company safety standardsUse required PPE at all timesMaintain safe, clean work areas in occupied unitsProtect resident property and privacyReport hazards, incidents, or near misses immediatelyRequired Qualifications2–5 years of multifamily maintenance experienceDemonstrated experience performing non-licensed plumbing and general maintenance tasksAbility to manage apartment turnovers efficientlyProfessional demeanor suitable for tenant and prospect interactionStrong organizational and reporting disciplineRequired Certifications & LicensesValid driver’s license with a clean driving record acceptable to insurance carriersOSHA 10 (required or required within a defined timeframe)Trade school or apprenticeship exposure (preferred)Ability to pass background screeningPhysical & Environmental RequirementsLift up to 75 lbsWork in confined spaces and mechanical roomsStand, kneel, bend, and climb ladders for extended periodsExposure to water, chemicals, and varying weather conditionsReporting StructureReports to Maintenance Supervisor and/or Property ManagerCoordinates with licensed trades only when escalation is requiredAcknowledgmentThis role is limited to non-licensed plumbing maintenance and general apartment maintenance functions. The employee acknowledges requirements for emergency response, turnover readiness, apartment showings, strict reporting, and professional communication.

Salary : $19 - $23