What are the responsibilities and job description for the Sr Operations Support Spec DOT position at NiSource?
Job Summary
Lead efforts to provide technical and leadership support to the Operation Centers requiring demonstrated interpersonal skills, problem solving, evaluation, and business case development and implementation. Assist with mentoring local leadership and working with key stakeholders to facilitate the completion of strategic operation activities, e.g. long term sourcing, annual Work Force Transition Plan, Work Plan, Operating Budget, etc. Work closely with key partners that support or are supported by the Op Centers/Functions to ensure communication and implementation of safety initiatives are complete and effective.
Essential Functions
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
ADA Accommodations
If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
E-Verify
NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:
$82,200.00 - $123,200.00
2026-04-22
Posting End Date (if applicable):
2026-05-06
Please note that the job posting will close on the day before the posting end date.
Lead efforts to provide technical and leadership support to the Operation Centers requiring demonstrated interpersonal skills, problem solving, evaluation, and business case development and implementation. Assist with mentoring local leadership and working with key stakeholders to facilitate the completion of strategic operation activities, e.g. long term sourcing, annual Work Force Transition Plan, Work Plan, Operating Budget, etc. Work closely with key partners that support or are supported by the Op Centers/Functions to ensure communication and implementation of safety initiatives are complete and effective.
Essential Functions
- Lead process improvement projects/teams focusing on Work Execution, Employee Engagement, Development and Performance Management, and Continuous Improvement and Standardization as needed.
- Deliver subject matter expertise in collaboration with operations management to implement initiatives that achieve strategic objectives
- Ensure coordination of field operations compliance programs, including monitoring and evaluating for compliance with Policies/Procedures and federal/state regulations
- Analyze, recommend and implement solutions as needed to address operational problems
- Evaluate operations to ensure compliance to State/Federal regulations and Policy/Procedure, including enforcement of Company safety procedures.
- Foster internal customer satisfaction
- Team with leaders throughout the organization to help identify/assist in development of common training initiatives
- Lead, participate and ensure compliance in the design and rollout of new operations technologies, processes, and policies.
- Experience utilizing operations support systems, including WMS and DIS (or equivalent)
- 4-6 years Five years’ experience in natural gas distribution field operations
- Experienced in data gathering & analysis
- Experience with PC based systems, including Word and Excel, to create memos and spreadsheets containing basic mathematical formulas.
- Working knowledge of plant/service operations policies and procedures, and applicable federal, state and local codes/regulations.
- Demonstrated effective written and oral communication skills that result in clear, concise, and positive communications
- Strong problem solving and decision-making skills
- Demonstrated skill in independently organizing, scheduling and planning work
- Demonstrated success with initiating action.
- Demonstrated facilitation skills
- Experienced with the effective delivery of training & evaluation programs
- Supervisory experience or demonstrated leadership skills.
- Experience in leading project management teams
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
ADA Accommodations
If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
E-Verify
NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:
- E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish
- Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away
$82,200.00 - $123,200.00
- The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.
2026-04-22
Posting End Date (if applicable):
2026-05-06
Please note that the job posting will close on the day before the posting end date.
Salary : $82,200 - $123,200