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Director Gas Support

NiSource
Merrillville, IN Full Time
POSTED ON 4/29/2026
AVAILABLE BEFORE 5/27/2026
Job Summary

Directs and manages initiatives associated with the applicable technical functions of gas operations across Indiana. Establishes clear strategies across areas including resource allocation, damage prevention, safety, customer initiatives, employee development, mentoring, and coaching. Ensures efforts are in accordance with all applicable company and regulatory requirements while delivering safe, reliable service in an efficient and economical manner.

Essential Functions

  • Creates and sustains an environment that encourages disclosure, engagement, and shared accountability for safety.
  • Drives consistent execution of the Core Four Responsibilities, ensuring employees follow established processes and procedures, identify and report risks, continuously improve operations, and proactively prevent operational failures.
  • Promotes risk awareness by soliciting input, initiating safety conversations, and encouraging use of the Corrective Action Program.
  • Leads routine engagement forums (e.g., daily or weekly huddles) to share information, reinforce expectations, and ensure understanding.
  • Reinforces safety behaviors through ongoing communication, feedback, and habit-forming practices.
  • Ensures adherence to safety standards and achievement of safety performance goals.
  • Accountable for employee safety and for driving improved safety outcomes through culture, policies, training, and procedures.
  • Uses metrics, benchmarks, and employee input to inform safety culture initiatives and continuous improvement.
  • Provides direction and oversight for the Fiberglass Riser Program and Cross Bore Program.
  • Responsible for execution of the NIPSCO Gas Leak Survey.
  • Leads and supports special projects and initiatives, including FMCA project tracking.
  • Ensures execution of required work, processes, training, and communications in alignment with operational standards.
  • Supports and enhances customer service to drive top tier satisfaction and brand reputation.
  • Ensure compliance with all applicable local, state, and federal regulatory requirements.
  • Builds and fosters high employee engagement and positive labor relations.
  • Champions a performance based culture through accountability, coaching, recognition, and rewards.
  • Partners across the organization to reinforce safe behaviors and operational consistency.
  • Accountable for the effective and productive use of capital and O&M resources.
  • Manages approved budgets and adjusts plans as required to support operational needs.

Required Qualifications For Position

  • Bachelor’s degree in a relevant technical, engineering, or business discipline
  • Minimum 5 years of progressive leadership experience, including a minimum of five (5) years leading operational functions, preferably within the utility industry.
  • Demonstrated experience managing and developing leaders, including supervisors and/or managers, within an operational environment.
  • Demonstrated knowledge of the philosophy and process of Continuous Improvement High
  • Familiarity with Microsoft 365 applications.
  • Experience providing oversight, leadership, and direction in the overall management of Gas Operations. High
  • Valid driver’s license

Preferred Additional Qualifications For Position

  • Experience in managing one or more of the following functions: operations, measurement, regulation, corrosion, leakage
  • Familiarity with NIPSCO’s Capital and O&M budgeting processes High
  • Experience leading represented workforce.

Physical Demands

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Lifting - Rarely
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Climbing - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Rarely
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Rarely
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Frequently

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

E-Verify

NiSource participates in the U.S. Department of Homeland Security’s E-Verify program. As part of this process, we provide the following notices to all job applicants: These documents inform you of your rights and responsibilities under U.S. law. You can view or download them using the links below:

  • E-Verify Poster (English and Spanish) E-Verify Participation Poster English and Spanish
  • Right to Work Poster (English and Spanish) If you have the right to work, don't let anyone take it away

Salary Range*:

$160,100.00 - $240,100.00

  • The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date:

2026-04-27

Posting End Date (if applicable):

2026-05-11

Please note that the job posting will close on the day before the posting end date.

Salary : $160,100 - $240,100

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