Revenue Enablement Program Specialist - MSP

Description

About the Role

NinjaOne is seeking a Revenue Enablement Program Specialist to lead and execute MSP-focused everboarding strategy across our revenue organization. This role serves as a strategic enablement partner while also owning hands-on program design, rollout, and reinforcement that drives measurable impact on pipeline progression, deal velocity, and seller effectiveness. You will support SDRs, BDRs, AEs, CSMs, SEs, and beyond — ensuring teams continuously sharpen their skills beyond onboarding and remain aligned to evolving GTM strategy and the unique dynamics of the MSP ecosystem. The ideal candidate brings strong instructional design expertise, deep familiarity with the MSP landscape, and a proven ability to translate cross-functional collaboration into structured programs that improve revenue performance.

Location - Hybrid in Austin, TX or Tampa, FL In the office 3 days per week (Mon, Tues, & Thurs)

What You’ll Be Doing

Everboarding Strategy & Ownership

• Partner with revenue and MSP segment leadership to define enablement priorities aligned to business objectives and revenue impact
• Assess and elevate the current MSP enablement landscape, identifying opportunities to strengthen, streamline, and modernize existing programs and assets
• Own and evolve the roadmap for MSP-focused everboarding across SDRs, BDRs, AEs, CSMs, SEs, and beyond
• Drive sustained behavioral change that improves seller confidence, execution quality, and performance within the MSP segment
• Operate effectively in a high-autonomy environment, proactively prioritizing high-impact initiatives that elevate seller effectiveness
  
  

Program Design & Execution

• Design, refine, and execute end-to-end enablement initiatives, including curriculum creation, facilitation, reinforcement, and rollout
• Build upon existing MSP content and cross-functional expertise, translating subject matter input into structured, scalable learning experiences
• Integrate MSP selling motions, competitive insights, GTM strategy, and sales methodologies into cohesive, role-based learning paths
• Manage project plans and milestones to ensure focused, timely, and high-impact delivery
  
  

Performance Alignment & Stakeholder Partnership

• Leverage win/loss insights, pipeline metrics, and frontline feedback to prioritize enablement initiatives and drive measurable revenue impact
• Influence alignment across MSP stakeholders and revenue leaders, navigating competing priorities to maintain focus on highest-impact opportunities
• Equip frontline managers with tools and reinforcement strategies that sustain behavioral change beyond formal training
  
  

Measurement & Continuous Improvement

• Define and track success metrics tied to pipeline growth, deal velocity, and seller performance
• Measure adoption and impact, continuously refining programs based on data and business outcomes
• Other duties as needed
  
  

About You

• 4 years of experience in revenue enablement, sales training, instructional design, or a related field with direct ownership of structured, role-based learning programs
• Experience supporting SDRs, BDRs, AEs, CSMs, SEs, and/or PSS in a B2B SaaS or technology environment
• Direct experience supporting or selling into the MSP ecosystem, with strong familiarity of MSP business models, buyer personas, and channel-driven sales motions
• Working knowledge of sales methodologies such as MEDDPIC, Challenger, or SPIN, with experience embedding them into practical, scalable enablement initiatives
• Proven ability to manage multiple workstreams and execute programs against defined milestones in a fast-paced, high-autonomy environment
• Experience leveraging LMS and sales readiness platforms (e.g., Highspot, Mindtickle, Seismic) to scale enablement delivery
• Strong communication and facilitation skills, with the executive presence and credibility to influence revenue leaders and MSP stakeholders
• Demonstrated ability to drive alignment across cross-functional teams and translate stakeholder input into focused, high-impact enablement initiatives
• Data-driven mindset with experience connecting enablement initiatives to measurable pipeline and revenue outcomes
• Experience supporting distributed or global revenue teams highly preferred
• Aligned with NinjaOne’s values of Curiosity, Integrity, Kindness, Humility, and Builders, bringing a builder mindset to everyday execution
  
  

About Us

NinjaOne unifies IT to simplify work for more than 35,000 customers in 140 countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love 

We are a collaborative, kind, and curious community. 

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

#BI-Hybrid