What are the responsibilities and job description for the Front Desk/ Office Clerk position at Niantic KOA?
Niantic KOA Holiday
Seasonal Position – 2026 Camping Season
Join Our Team!
Looking to spend your days in a fun, fast-paced outdoor hospitality environment? The Niantic KOA Holiday is hiring a Front Desk / Office Clerk to be the welcoming face of our campground and help create unforgettable guest experiences.
If you enjoy working with people, staying organized, and being part of a high-energy team—this is the role for you.
What You’ll Do
- Greet guests with a friendly, professional attitude (KOA hospitality style!)
- Handle reservations, check-ins, and check-outs using our booking system
- Answer phones, emails, and guest inquiries
- Provide local recommendations (beaches, restaurants, activities)
- Assist with store sales, merchandise, and basic transactions
- Coordinate with maintenance and grounds staff to ensure smooth operations
- Help maintain a clean, organized, and welcoming office/store environment
What We’re Looking For
- Strong customer service and communication skills
- Comfortable multitasking in a busy environment
- Basic computer skills (reservation systems experience a plus)
- Positive, team-oriented attitude
- Ability to stay calm and solution-focused during busy periods
- Availability for weekends, holidays, and peak summer dates
Perks & Benefits
- Work in a fun, outdoor, resort-style campground environment
- Employee discounts in the camp store & snack bar
- Opportunity for discounted camping accommodations (if applicable)
- Be part of a team that values great service and great vibes
Schedule
- Seasonal: Spring through Fall 2026
- Flexible hours available (part-time hours)
- Weekend and holiday availability required
Pay: From $17.50 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18