Software Engineer L2 0126

Performance Profile: Software Engineer II

The Mission: Why We Exist, What We Do, And Where You Fit

Our software platform replaces manual, paper-heavy workflows with a faster, more transparent system for reviewing and approving building plans, empowering agencies to reduce permit turnaround times and improve service to their communities.

We are at a critical moment: With a fresh investment from our private equity partner, we know our product delivers, our customers love us, and we're sitting at ~$5M ARR. Now, it's time to scale—and that means transforming how we ensure quality. We're evolving into an AI-first plan review platform, and we need testing infrastructure that can keep pace with rapid innovation while maintaining the reliability our government customers depend on.

We are hiring a Software Engineer II to design, build, and ship production features across our platform. This is a hands-on role focused on delivering customer-facing functionality, improving system reliability, and contributing to architectural decisions as the product scales.

You will work in a fully remote, agile environment with a modern stack including Angular, TypeScript, Node.js, REST/GraphQL, MySQL/PostgreSQL, and Kubernetes on AWS. You will collaborate closely with Product, Design, and other engineers to turn complex workflows into intuitive, high-quality software used by government agencies every day.

This role is ideal for an engineer who is ready to take meaningful ownership of features, contribute to system design discussions, and consistently ship well-structured, maintainable code.

Outcomes: What Success Looks Like

Objective #1: Ramp up and contribute meaningfully (First 30 days)

·        Get fully set up in the development environment and gain familiarity with the platform architecture, core services, and deployment workflows

·        Learn key customer workflows such as plan submission, review, collaboration, and approvals

·        Review recent production incidents, technical debt areas, and known pain points to understand where the system needs improvement

·        Begin contributing code through small bug fixes, improvements, or scoped features

·        Build strong working relationships with product managers, designers, and fellow engineers

Objective #2: Own features and deliver reliably (By Month 3)

·        Take ownership of end-to-end feature development including design, implementation, testing, and deployment

·        Build and maintain backend services and frontend components using TypeScript, Node.js, and Angular

·        Write clean, well-tested code and contribute to improving code quality, test coverage, and documentation

·        Participate actively in sprint planning, estimation, and technical discussions

·        Collaborate with Product to clarify requirements, edge cases, and tradeoffs before implementation

·        Help identify and address performance, scalability, or reliability issues in the system

Objective #3:  Raise the engineering bar and support scale (By Month 6)

·        Consistently deliver high-quality features with minimal rework and low defect rates

·        Contribute to architectural discussions and propose improvements to existing systems

·        Help reduce technical debt by refactoring or simplifying complex or fragile areas of the codebase

·        Improve system observability, performance, and operational reliability in production

·        Support and mentor junior engineers through code reviews and pairing

·        Partner with Product and Design to improve developer experience, system usability, and long-term maintainability

Competencies: What You Need To Be Uniquely Great At

Must-Haves

·        Strong software engineering fundamentals: You write clean, readable, and maintainable code. You understand data structures, APIs, asynchronous programming, and system design at a practical level.

·        Experience building production web applications: You have shipped real customer-facing features and understand the full development lifecycle from requirements to production support.

·        Proficiency with modern JavaScript/TypeScript stacks: You are comfortable working with TypeScript, Node.js, and modern frontend frameworks such as Angular or React.

·        Backend and API development experience: You have designed and implemented REST or GraphQL APIs and worked with relational databases such as MySQL or PostgreSQL.

·        Collaborative, product-minded approach: You work well with Product and Design, ask clarifying questions, and care about solving real customer problems, not just completing tickets.

·        Ownership mindset: You take responsibility for the quality and reliability of the code you ship and follow issues through to resolution.

·        Comfort in a fast-moving environment: You can balance speed and quality, make reasonable tradeoffs, and adapt as priorities change

Nice-to-Haves

·        AI-powered testing tools experience: You've experimented with or implemented AI-first features

·        Production SaaS operations experience: You've supported production systems, understand observability and monitoring, and know how to use production telemetry to inform testing strategy and identify quality gaps

·        Experience with GovTech or highly regulated environments: You understand the compliance requirements for software serving government customers, where bugs can have significant public impact

·        Experience with AWS, Kubernetes, or cloud-native architectures

·        Familiarity with CI/CD pipelines and DevOps practices

·        Performance optimization and scalability experience