Administrative Assistant

We are seeking a motivated and presentable individual to provide general office and admin support for a information and communications systems solutions provider located in Schaumburg. The individual will report to the CEO/Director of Operations and be responsible for book keeeping tasks, receptionist duties, providing administrative support, tracking ongoing projects, and maintaining office hours of 10am-5pm Monday-Friday.

Key Responsibilities:

• Receptionist duties, answering phones, routing calls, taking messages, and preparing and receiving mail
  
• Prepare and process cable/telecom service contracts and coordinate with Master Agents and carriers
  
• Oversee CRM and invoicing software for accuracy, completeness and quality assurance
  
• Assist with product updates, price changes, and marketing tools
  
• Maintain inventory system for incoming and outgoing products
  
• Distribute incoming mail and prepare outgoing mail, including processing RMAs and online sales
  
• General quoting, invoicing, payment processing, and sales follow-up duties
  
• Prepare lists of necessary office supplies and monitor inventory
  
• Update and maintain mailing lists and customer information databases
  
• Produce mailing labels and pdf reports as requested, scanning and faxing duties
  
• Maintain appropriate interpersonal relationships with employees, peers, and consumers
  

Qualifications:

• 2 years of clerical or administrative experience
  
• Demonstrated written and oral communication skills
  
• Ability to work independently and as part of a team
  
• Familiarity with Microsoft Office software (Word, Access, Excel, PowerPoint)
  
• Knowledge of general office machines and telephone systems
  
• Knowledge of basic e-commerce systems (Amazon, EBAY, and CC Processing)
  
• Ability and willingness to work cooperatively with others
  
• Strong attention to detail to ensure order and pricing accuracy
  
• Willingness to work some
  

GENERAL JOB DESCRIPTION

This individual reports to the CEO/COO and is responsible for general secretarial duties, providing administrative support to staff as required, tracking current progress of ongoing projects and keeping “Office Hours” of 8a – 5p Monday thru Friday.

Yes we need you to be at least a high school graduate but past that everyone who meets that criteria is essentially a candidate and if you can show your dedicated and willing to do what it takes to take our company to the next level, the sky is the limit for you.