What are the responsibilities and job description for the Wireless Cell Site Technician position at NextGen | GTA: A Kelly Telecom Company?
- Maintain and upgrade cell site, microwave, DC power systems, and all other assigned equipment in an efficient and timely manner
- Install and maintain cell site equipment to company standards
- Upgrade and expansion of existing systems
- Assist in disaster recovery efforts of the network
- Performance of drive tests at cell sites
- Call test new installation from each TRX per sector
- Responds to cell site alarms and dispatches for assigned or on call sites for troubleshooting and network restoral activities
- Investigate and report back to engineering any interference issues on the network
- On-call reporting responsibilities as scheduled by the Field Operations Manager of Lead Field Tech Engineer
- Resolution of customer complaints as they apply to technical issues
- Work effectively and efficiently with equipment vendors
- Maintenance of inventories related to switch/cell site equipment
- Reporting responsibilities as outlined by the Field Operations Manager or Lead Field Tech Engineer
- Keep records up to date using trouble ticket and preventive maintenance systems
- Ability to lead technical project involving larger team
- Ability to provide instruction and training (mentor) others on cell site equipment, maintenance procedures, and processes
- Respond to power outages and hook up portable generators to keep up network reliability
- Other duties as required or assigned