What are the responsibilities and job description for the Data Center Engineer/Field Services - Lewisville, TX position at NextGen | GTA: A Kelly Telecom Company?
We are looking for a Data Center Optical Engineer to join our growing team in Lewisville, TX. This position is critical to supporting hyperscale data center operations, ensuring reliable performance of advanced optical transport, IP networking, and data center infrastructure.
This is an exciting opportunity to work directly with cutting-edge optical networks and large-scale data center systems. We are seeking engineers who enjoy hands-on work, solving complex technical challenges, and seeing projects through from start to finish. You’ll gain experience with 10G–100G optical circuits, industry-standard testing tools, and hyperscale operational processes, while collaborating closely with internal teams, customers, and on-site vendors. If you want to grow your technical expertise, expand your career in data center operations, and work in a dynamic, high-impact environment, this is the role for you.
What You Will Be Doing
This is an exciting opportunity to work directly with cutting-edge optical networks and large-scale data center systems. We are seeking engineers who enjoy hands-on work, solving complex technical challenges, and seeing projects through from start to finish. You’ll gain experience with 10G–100G optical circuits, industry-standard testing tools, and hyperscale operational processes, while collaborating closely with internal teams, customers, and on-site vendors. If you want to grow your technical expertise, expand your career in data center operations, and work in a dynamic, high-impact environment, this is the role for you.
What You Will Be Doing
- Performing break-fix support for optical and transport network equipment
- Providing remote hands services per MOPs and engineering documentation
- Installing, routing, labeling, terminating, and testing fiber and Ethernet cabling
- Conducting optical testing and circuit turn-ups
- Racking, stacking, and organizing data center equipment
- Supporting decommissioning and secure hardware removal
- Performing hardware replacements for network and IT equipment
- Managing power systems including redundancy and ATS
- Conducting site audits and documenting results
- Overseeing third-party vendor activities on-site
- Maintaining accurate documentation and adhering to safety standards
- 3–5 years of experience in data center operations or similar technical environments
- Hands-on experience with break-fix, remote hands, and hardware replacement
- Strong knowledge of optical and IP transport networks
- Experience with fiber and Ethernet cabling (CAT5/6, single-mode, multi-mode, structured cable, RJ45, LC)
- Experience executing Methods of Procedure (MOPs) and interpreting engineering documentation
- Hands-on experience with optical testing tools (OTDR, optical power meter, stabilized light source, VFL)
- Knowledge of AC and DC power systems, including redundancy and ATS
- Ability to work shift schedules, including nights and weekends
- Team lead or senior technician experience
- Experience working in hyperscale or large enterprise data centers
- Experience testing 10G / 100G circuits using BERT, RFC2544, EtherSAM (Y.1564), iPerf
- Familiarity with transport routers, switches, and servers
- Experience overseeing third-party vendors on-site
- Strong customer-facing communication skills
- Familiarity with hyperscale systems, tools, and ticketing platforms
- Bonus eligible
- Medical, Dental, and Vision Insurance
- Vacation Time
- Stock Options