What are the responsibilities and job description for the Senior Business Intelligence Analyst position at NextGen | GTA: A Kelly Telecom Company?
Senior Business Intelligence Analyst – Plano, Texas-onsite
Position Overview
We are seeking a Senior Business Intelligence Analyst to support reporting and analytics initiatives within a telecom network operations organization.
This role requires a senior-level BI professional with expert Tableau skills, advanced SQL expertise, and strong UX capabilities in dashboard design. The ideal candidate will be able to transform complex operational data into intuitive, executive-level dashboards that drive business decisions.
Experience in telecom, particularly with RAN-related reporting, is preferred but not required.
Required Core Expertise
1. Expert Tableau Skills
Expert-level hands-on experience with Tableau, including advanced dashboard development and data visualization.
Ability to build high-performance, executive-level dashboards that present complex data in a clear and impactful way.
2. Advanced SQL Skills
Strong expertise in SQL, including writing, optimizing, and troubleshooting complex queries.
Ability to extract and transform data from multiple sources to support analytics and reporting needs.
3. UX Expertise in Dashboard Design
Strong UX/UI experience in designing dashboards that are intuitive, user-friendly, and aligned with business needs.
Ability to create reporting solutions that improve usability and stakeholder adoption.
Key Responsibilities
- Develop and maintain executive dashboards, KPI scorecards, and operational reporting solutions using Tableau.
- Write and optimize advanced SQL queries to support analytics and reporting needs.
- Design dashboards with a strong UX-first approach, ensuring usability and impactful data presentation.
- Analyze operational and business data to identify trends, risks, and performance opportunities.
- Collaborate with operations, engineering, and leadership teams to gather reporting requirements and deliver BI solutions.
- Support workflow automation and data preparation using Alteryx as needed.
- Provide reporting support for business operations and telecom network performance initiatives.
- Preferred Qualifications
- Experience in telecom, wireless infrastructure, or telecom OEM environments.
- Exposure to RAN performance metrics, deployment KPIs, or network operations reporting.
- Experience with Alteryx.
- Strong analytical and statistical reporting skills.
- Ability to work independently in a fast-paced environment with a proactive attitude.
What you didn’t know about us:
Competitive salary
Health, Dental and Vision Benefits
Short/Long Term Disability and Critical Care/Illness Protection
Life Insurance and Retirement Plans
Employee Assistance Program
With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
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