Network Engineer II – VoIP / Telecom

🚨 We're Hiring: Network Engineer II – VoIP / Telecom

📍 Location: Irving, TX

🏢 Work Model: Hybrid – 3 days onsite / 2 days remote

We are seeking an experienced Network Engineer II with strong VoIP and telecommunications engineering expertise to support a large-scale USPS network migration project.

The ideal candidate will have hands-on experience with BroadSoft/BroadWorks, Sonus, VoIP provisioning, telephone number (TN) porting, call routing, translations, service migrations, and end-to-end troubleshooting.

🔹 Key Responsibilities

• Support VoIP service activations, migrations, modifications, troubleshooting, and decommissioning

• Process and validate telephone number (TN) ports and new number activations

• Perform VoIP service and TN migrations between platforms

• Manage routing profiles and translations in BroadSoft/BroadWorks environments

• Remove system translations associated with service disconnects

• Perform call testing, call tracing, and E911 verification

• Troubleshoot end-to-end call routing and network connectivity issues

• Conduct pre-install testing and resolve issues impacting service delivery

• Coordinate with customers, vendors, and internal engineering teams

• Lead activation and troubleshooting conference bridges

• Document engineering activities and complete tasks within required SLAs

🔹 Must-Have Skills

✅ Strong telecommunications and VoIP experience

✅ Deep understanding of telephone number porting processes and terminology

✅ Hands-on experience with Cisco BroadSoft/BroadWorks

✅ Experience with Sonus platforms and related network components

✅ Strong troubleshooting and call-tracing skills

✅ Experience with IP networking, routers, switches, firewalls, and SBCs

✅ Ability to troubleshoot end-to-end connectivity and identify root causes

✅ Strong Excel skills, including data comparison and macros

✅ Strong ownership, organizational skills, and ability to work independently

✅ Ability to obtain a U.S. government security clearance

🔹 Nice-to-Have Experience

• Polycom, Ribbon, Cisco, or AudioCodes

• IP phones, analog gateways, paging, and adjunct equipment

• Google Workspace / Google Sheets

• CCNA, CCNP, or equivalent vendor certifications

• Experience supporting large-scale telecom migrations

🔹 Important Details

• Candidates must be available onsite in Irving, TX on Day 1

• Relocation candidates are welcome if they can relocate at their own expense

• Rotating shifts may include occasional weekends and holidays

• Government security clearance process begins on the first day of employment and may take approximately 60 days

📩 Interested? Please send your updated resume or reach out directly for more details.

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!