Second Shift Addiction Treatment Support Specialist

Next Step Recovery LLC

Next Step Recovery LLC is opening a brand-new Outpatient treatment facility in the Greater Cincinnati area! If you are looking to get in on the ground floor of a new operation with the ability to grow within a company, and create a fulfilling career for yourself - look no further!

THIS POSTING IS FOR A SECOND SHIFT POSITION

OPERATIONS SUPPORT STAFF

JOB PURPOSE:
The Operations Support position is responsible for direct resident care and Operations Support. Staff are responsible for the general support and mentoring for residents. They will maintain a professional relationship that supports the company's mission statement and company vision at all times.

A. Job Duties and Responsibilities

• Follow the company’s policies, procedures, and protocols.
• Types and performs data entry as needed for communication purposes.
• Organizes and upload documents to resident files (if applicable).
• Conforms to all necessary quality assurance standards.
• Drug tests residents effectively according to Waived Testing procedures.
• Greets scheduled visitors and coordinates to appropriate area or person.
• Follows up with facility rules and expectations, helps residents comply with contracts.
• Organizes cleaning supplies and materials.
• Makes copies of printed materials.
• “Observe and Report” for overall resident care.
• Performs all necessary documentation regarding residents (i.e. rounds every 30 minutes, vitals).
• Conducts and documents 30-minute rounds to ensure resident safety and wellbeing.
• Communicates effectively with Program Director about Operations Support competency and completion of job duties and responsibilities.

B. Expectations

• DEPENDABILITY - Employee can be counted on to complete assigned tasks in a timely manner with little supervision.
• ATTENDANCE AND PUNCTUALITY - Is prompt and on time for work, assignments and meetings.
• JOB SKILLS AND KNOWLEDGE - Completes all chart related documents and correspondence in a timely manner.
• QUANTITY AND QUALITY OF WORK – Produces accurate, high-quality work efficiently.
• ATTITUDE – Maintains a cooperative, positive, and professional demeanor.
• CONFIDENTIALITY - Follows confidentiality laws and procedures at all times.
• COMMUNICATION SKILLS - Demonstrates effective written and verbal communication.
• CONDUCT – Acts in accordance with agency ethics and professionalism standards.
• FLEXIBILITY / HANDLING EMERGENCIES – Responds well to changing situations and handles crises calmly.

C. Competencies

• Knowledgeable of and enforces policies, procedures, and protocols.
• Proficient in typing and data entry.
• Able to organize and upload documents to resident files.
• Conforms to quality assurance standards.
• Follows Waived testing procedures for drug testing.
• Greets and directs visitors appropriately.
• Supports enforcement of facility rules and resident compliance.
• Maintains a clean and orderly facility.
• Efficient with office equipment (printers, copies).
• Thorough in observing and reporting resident care.
• Completes required documentation accurately.
• Communicates effectively with Program Director.

D. Minimum Qualifications

Education / Experience:

• High school diploma or equivalent

Physical Requirements:

• Must be able to walk stairs frequently throughout the shift
• Must be able to lift up to 10 pounds
• Must be able to complete and document rounds every 30 minutes

F. Knowledge

• Understanding of counseling and treatment procedures for substance use disorders
• Knowledge of regulations concerning addiction treatment
• Working knowledge of alcoholism and drug addiction and related treatment procedures

Job Type: Full-time

Pay: $17.00 per hour

Experience:

• Behavioral health: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $17