Sales Specialist / Manager

Position Title : Sales Specialist ~ Manager

Location : Johns Creek, GA

[Job Description]

Sales and business Development

• Sell specialty chemical products, primarily para-aramid (trademarked Heracron) and para-aramid converted yarn/fabric/composites, for various industries such as safety, defense, ICT, aerospace, automotive, and other industrial fields with strong focus on safety and ballistics.
• Develop and expand commercial relationships with key industrial customers while prospecting for new accounts to increase market share.
• Conduct market intelligence activities to identify emerging trends, customer needs, and industry developments that drive business opportunities
• Coordinate and take part in weekly/bi-weekly/quarterly sales summary/market intelligence meetings with the team to track, forecast and maintain sales and provide comprehensive sales forecast as well as market intelligence.
• Manage the sales pipeline to identify and convert new business opportunities into commercial success.
• On the per-needed basis, outside of attending forementioned regular sales summary meetings, provide forecast sales trends to support operations planning and introduce product innovations.

Customer Relationship & Market Intelligence

• Service existing accounts, manage existing sales reps, develop new sales reps, secure orders, and establish new accounts by strategically planning and organizing daily sales activities.
• Resolve customer complaints by investigating issues, developing solutions, preparing reports, and making recommendations to management.
• Monitor industry trends, competitive landscape, and pricing strategies to enhance market positioning and identify potential growth areas.
• Keep management informed by submitting regular activity and performance reports, including daily call reports, weekly work plans, and monthly/annual territory analysis.

Industry Engagement & Professional Development

• Maintain up-to-date industry knowledge by attending trade shows, participating in professional societies, engaging in educational workshops, and reviewing industry publications.
• Develop a strong understanding of international business cultures and effectively engage with professionals from diverse backgrounds.

[Qualifications]

• Bachelor's degree preferred (or equivalent work experience).
• 2–5 years (Specialist), 10 years (Manager) of sales experience
• Excellent communication, negotiation, and interpersonal skills.
• Strong customer relationship management and account management abilities.
• Self-motivated with the ability to work independently and manage multiple priorities.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
• Willingness to travel as needed.
• Ability to commute to the office on a regular basis.