Director, Risk Management

Newegg is seeking a highly strategic and experienced Director of Risk Management to lead our enterprise risk, insurance, and compliance functions across the organization. This role will be responsible for defining the company’s risk strategy, strengthening internal controls, developing corporate‑wide risk policies, and overseeing Newegg’s insurance portfolio and business continuity programs.

As a key partner to executive leadership, the Director will ensure the organization is proactively identifying, assessing, and mitigating risks across operations, logistics, technology, finance, and legal domains. This position requires strong analytical capability, deep insurance expertise, cross-functional leadership, and an ability to influence senior stakeholders.

Enterprise Risk Strategy & Governance

• Develop, lead, and continually improve Newegg’s Enterprise Risk Management (ERM) framework.
• Establish and communicate the company’s risk standards, policies, appetite, and tolerance.
• Conduct organization‑wide risk assessments; ensure mitigation strategies are embedded within business processes.
• Design and deliver executive‑level risk reporting, dashboards, and presentations to support informed decision‑making.
• Partner closely with Legal, HR, IT, Finance, and Operations leadership to guide risk‑related decision-making.

Insurance Program Leadership

• Oversee Newegg’s full corporate insurance portfolio, including but not limited to D&O, E&O, property, liability, etc
• Lead renewal strategies, negotiations, and claims management with brokers and carriers.
• Analyze company exposures to optimize insurance structure, costs, and coverage levels.
• Maintain all insurance records, policies, COIs, and risk transfer requirements.

Risk Operations, Controls & Compliance

• Ensure internal controls are operating effectively and that the organization is compliant with regulatory requirements.
• Conduct and oversee risk reviews for contracts, vendor agreements, and new business initiatives.
• Implement corporate audit and compliance protocols, including risk-based policy reviews.
• Develop and enforce corporate risk policies and procedures aligned with evolving business needs.

Business Continuity & Safety Oversight

• Direct the creation and maintenance of Business Continuity Plans (BCP) and Emergency Response Plans.
• Oversee coordination of risk management efforts related to physical security, safety, and operational continuity.
• Partner with HR and Operations to ensure compliance with safety regulations and incident reporting.

Leadership & Cross‑Functional Collaboration

• Serve as the primary advisor to senior leadership on all risk and insurance matters.
• Lead, mentor, and develop a high-performing risk management team.
• Provide company‑wide training and awareness programs on risk, safety, and compliance topics.
• Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and regulatory bodies.

Qualifications:

• Bachelor’s degree in Risk Management, Business, Finance, Insurance, or a related field (Master’s preferred).
• 7–10 years of progressive risk management or insurance experience, with at least 3 years in a leadership role.
• Strong expertise in corporate insurance programs, claims management, and broker/carrier relations.
• Proven experience developing and implementing ERM frameworks in a complex organization.
• Excellent analytical, financial modeling, and risk assessment skills.
• Outstanding communication, executive presentation, and cross-functional influencing skills.
• Ability to lead through ambiguity, prioritize competing demands, and make sound risk-based decisions.

Preferred Experience:

• Prior experience in e‑commerce, logistics, retail, or technology industries.
• Experience with D&O, E&O, Cyber, and international insurance programs.
• Background in internal audit, compliance, or business continuity planning.
• Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.

Mental Functions: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position performs a variety of routine duties within established policies and procedures or by referral to supervisor's guidelines.

Physical Functions: Sitting required 90% of the time. Walking and standing required 5% of the time respectively. No heavy lifting required. Constant keyboarding and telephone usage.

Travel Requirements : 15% to 20% domestic travel

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