What are the responsibilities and job description for the Director, Risk Management position at Newegg?
Enterprise Risk Strategy & Governance
- Develop, lead, and continually improve Newegg’s Enterprise Risk Management (ERM) framework.
- Establish and communicate the company’s risk standards, policies, appetite, and tolerance.
- Conduct organization‑wide risk assessments; ensure mitigation strategies are embedded within business processes.
- Design and deliver executive‑level risk reporting, dashboards, and presentations to support informed decision‑making.
- Partner closely with Legal, HR, IT, Finance, and Operations leadership to guide risk‑related decision-making.
Insurance Program Leadership
- Oversee Newegg’s full corporate insurance portfolio, including but not limited to D&O, E&O, property, liability, etc
- Lead renewal strategies, negotiations, and claims management with brokers and carriers.
- Analyze company exposures to optimize insurance structure, costs, and coverage levels.
- Maintain all insurance records, policies, COIs, and risk transfer requirements.
Risk Operations, Controls & Compliance
- Ensure internal controls are operating effectively and that the organization is compliant with regulatory requirements.
- Conduct and oversee risk reviews for contracts, vendor agreements, and new business initiatives.
- Implement corporate audit and compliance protocols, including risk-based policy reviews.
- Develop and enforce corporate risk policies and procedures aligned with evolving business needs.
Business Continuity & Safety Oversight
- Direct the creation and maintenance of Business Continuity Plans (BCP) and Emergency Response Plans.
- Oversee coordination of risk management efforts related to physical security, safety, and operational continuity.
- Partner with HR and Operations to ensure compliance with safety regulations and incident reporting.
Leadership & Cross‑Functional Collaboration
- Serve as the primary advisor to senior leadership on all risk and insurance matters.
- Lead, mentor, and develop a high-performing risk management team.
- Provide company‑wide training and awareness programs on risk, safety, and compliance topics.
- Represent Newegg in discussions with insurance carriers, brokers, auditors, legal counsel, and regulatory bodies.
Qualifications:
Qualifications:
- Bachelor’s degree in Risk Management, Business, Finance, Insurance, or a related field (Master’s preferred).
- 7–10 years of progressive risk management or insurance experience, with at least 3 years in a leadership role.
- Strong expertise in corporate insurance programs, claims management, and broker/carrier relations.
- Proven experience developing and implementing ERM frameworks in a complex organization.
- Excellent analytical, financial modeling, and risk assessment skills.
- Outstanding communication, executive presentation, and cross-functional influencing skills.
- Ability to lead through ambiguity, prioritize competing demands, and make sound risk-based decisions.
Preferred Experience:
- Prior experience in e‑commerce, logistics, retail, or technology industries.
- Experience with D&O, E&O, Cyber, and international insurance programs.
- Background in internal audit, compliance, or business continuity planning.
- Professional certification in risk/insurance (e.g., ARM, CRM, CPCU) is a plus.