What are the responsibilities and job description for the Fulfillment Associate, Inbound Quality Control (IQC) position at Newegg and Careers?
We are seeking a detail-oriented Inbound Quality Control Specialist to join our team. This role ensures that all parts tested follow company standards according to their test results. The ideal candidate has a strong understanding of computer components, assembly, and quality assurance processes, coupled with a passion for delivering exceptional products.
This is an hourly, non-exempt position based in California and complies with all applicable state labor laws, including meal and rest breaks and overtime regulations.
- Inspect and test assembled PCs, Components, Notebooks, and systems to ensure functionality, durability, and compliance with technical specifications.
- Conduct detailed quality assessments of individual components and final disposition.
- Document inspection results, including any defects, and communicate findings to the team.
- Collaborate with the fellow team members to troubleshoot and resolve issues.
- Verify proper installation of software and hardware components.
- Adhere to company and safety standards during all testing and handling procedures.
- Support continuous improvement initiatives to enhance product quality and reduce company losses on defective/nonworking products.
- Other duties as assigned
- High School diploma or GED required, Associate degree in a business related field preferred
- Must be 18 years of age or older
- Must be available to work occasional nights, holidays and weekends
- Strong verbal and written communication skills
- Must have strong computer skills, including but not limited to MS Word and Outlook.
- Good listening skills
- Ability to form partnership with department and gain intimate knowledge of department operations
- Detail-oriented, and self-motivated with desire to continuously improve operations
- Exhibit strong business curiosity and must be willing to explore details to challenge status quo
- Ability to work both independently and with a team in a collaborative work environment
- Ability to treat all information confidentially
- Adaptable and proactively able to move with the change while maintaining a positive attitude
- Experience with computer assembly, troubleshooting, and testing (minimum 1 year).
- Strong attention to detail and ability to identify defects or irregularities.
- Ability to lift up to 50 lbs. and work on your feet for extended periods
supervisorrole : N/A
Mental Functions:
Demonstrated attention to detail in inspection and documentation tasks.
Ability to read, comprehend, and follow technical instructions and company standards.
Strong verbal and written communication skills to document findings and collaborate with team members.
Critical thinking and problem-solving skills for identifying and troubleshooting issues with components or systems.
Ability to work independently and as part of a team in a fast-paced, collaborative environment.
Strong organizational and time-management skills to prioritize workload efficiently.
Proficient in using Microsoft Office applications, particularly Outlook and Word.
Capacity to handle confidential information with discretion and integrity.
Adaptability to changing priorities and ability to maintain a positive, solution-oriented mindset.
Physical Functions:
Ability to stand and walk for extended periods (up to 8 hours per shift).
Ability to lift, carry, and move objects weighing up to 50 pounds without assistance.
Manual dexterity and hand-eye coordination required for handling small components and using testing tools.
Sufficient visual acuity (with or without correction) to identify defects, read labels, and assess product quality.
Frequent reaching, bending, and stooping required for tasks related to inspection and assembly.
Must be able to work in a warehouse or production environment, including exposure to variable temperatures, noise, and equipment.
Work Environment : Typical warehouse environment.
Equipment Used : Standard warehouse equipment including (Computer, RF Gun, PDA, etc.)
Language Skills : Ability to communicate in English.
Travel Requirements : None