What are the responsibilities and job description for the Workflow Planner/Wave Planner Lead 2nd Shift position at newcold?
Job Purpose
Meet the goals of the department, maintain work schedules, delegate responsibilities evenly to team members, Provide oversight and direction. To coach, mentor, & continue to develop current planning team. To control and co-ordinate all activities associated with receiving and dispatching goods in line with customer requirements, standards and service levels. To create and develop a professional culture on site, in line with our values and ensure that a positive attitude to Health & Safety is embedded within the team on site.
Key Result Areas Responsibilities and Accountabilities
· Orders are received and despatched in line with customer and company guidelines and procedures
· Inbound and outbound orders are received and despatched in a timely manner in line with customer and company targets and KPIs of service and quality
· Warehouse team and automated logistic installation are used in an efficient way with a smooth workflow.
· Using the systems in the agreed way, and managing quality issues on behalf of the customer. These quality issues relate to service and stock.
· Working with customers and hauliers to ensure customer delivery requirements are achieved
· Liaising with Shift Leader and Operator to ensure optimum work flows and efficiencies take place in all warehouse activities
Core Tasks
- Ensure all customer orders are received and on the system.
- Work with carrier representatives and warehouse team to ensure prompt and accurate loading and unloading.
- Work to ensure picking, loading, and unloading activities are completed in a timely manner.
- Use the systems in the most efficient way to create a smooth flow of product in and out of the high bay
- Act in line with agreed procedures for ensuring quality of product is always maintained in line with customer requirements (temperature, damages etc)
- Communicate with customers, carriers and in house team of any deviation from process, quality issues, and service issues, or risk of failure in these areas
- Agreed reporting and communication with customer
Requirements: Education, Experience and Physical demands
· At least 2 years related experience required.
- 1 years of Microsoft Office Suite Programs (word, excel, outlook)
- Experience with SharePoint
- Must be at a minimum of intermediate level on computer proficiency