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Health Care Surveyor 3 (NY HELPS) - 59708

New York State Department of Health
Buffalo, NY Full Time
POSTED ON 12/11/2025 CLOSED ON 1/11/2026

What are the responsibilities and job description for the Health Care Surveyor 3 (NY HELPS) - 59708 position at New York State Department of Health?

Description

Duties Description

Under general supervision, this position is responsible for conducting investigations of licensed professionals under the jusrisdiction of the Office of Professional Medical Conduct utilizing their medical training and expertise to advance the process appropriately. Specific duties may include, but are not limited to, the following: Investigate complaints and develop an investigative plan for cases involving violations of Public Health Law Section 230, comply with the standards outlined in the investigative operations manual, complete medical record reviews and document findings and recommendations according to policies and procedures in investigative report, conduct in-person and telephone interviews of complainants, licensees and fact witnesses, draft correspondence to subjects of investigation in compliance with Public Health Law Section 230, obtain and review confidential data which may be necessary to locate subjects of investigation, review and summarize all previous OPMC investigations of the subject physician, document all investigative actions using the established OPMC protocol and maintain the OPMC database for case management, prepare investigative summary of all actions including recommendation for disposition of cases, prepare correspondence to complainant and physician advising of disposition of case, as appropriate, prepare and present cases before Investigation Committee of the Board for Professional Medical Conduct when evidence of misconduct is identified, obtain and evaluate documentary evidence and medical/QA records as appropriate.

Qualifications

Minimum Qualifications

Permanent Transfer Candidates: Current NYS Department of Health employee with one year of permanent or contingent permanent, competitive, service as a Health Care Surveyor 3 (Nursing) and able to meet the below minimum qualifications.

Non-Competitive Candidates: Possession of a license and current registration as a registered professional nurse in New York State; and three years of post-licensure, specialized professional administrative or professional clinical experience.

Substitution: a bachelor's degree in nursing can substitute for one year of post-licensure clinical nursing experience; and a master's degree in nursing can substitute for two years of post-licensure clinical nursing experience.

Preferred Qualifications: Strong computer skills, including experience using databases. Ability to interpret written communications from the public and others. Excellent written, communication and interpersonal skills. Strong attention to detail and ability to meet deadlines. Knowledge of infection control processes and requirements.

Additional Comments

Posted salary range includes the statutory hiring rate at Step 4 and job rate for PS&T SG22 ($93,178 - $104,230) plus an additional Geographic Pay Differential of $20,000.

This position is part of the NYS HELPS program. No examination is required.

This position may require travel throughout New York State including overnights to areas not served by public transportation.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

  • Holiday & Paid Time Off
  • Public Service Loan Forgiveness (PSLF)
  • Pension from New York State Employees’ Retirement System
  • Shift & Geographic pay differentials
  • Affordable Health Care options
  • Family dental and vision benefits at no additional cost
  • NYS Deferred Compensation plan
  • Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
  • And many more...

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

Salary : $113,178 - $124,230

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