What are the responsibilities and job description for the Infrastructure Engineer - PowerEdge position at New York Global Consultants Inc. (NYGCI)?
ONSITE (NO EXCEPTIONS)-Buffalo, NY
Drug Test is required
Must be authorized to work in federal project (USC)
Must have skills:
• PowerEdge Rack/Tower Experience
• RHEL and Ubuntu OS
• Experience working in a larger server environment
Nice to have skills; Poweredge XE server
• Must be detail-oriented and highly organized
• Support daily data center operations and activities
• Conduct proactive walkthroughs of the data center, monitoring for amber lights, hot doors, and other alerts; notify the customer as needed
• Escort dispatched field engineers when applicable
• Open and manage support tickets, ensuring timely tracking and updates
• Manage LOIS parts inventory (training will be provided onsite)
• Maintain accurate documentation of the environment, including serial numbers, rack elevations, runbooks, and related materials
• Coordinate with the customer on scheduled maintenance activities (e.g., power, cooling, containment walls)
• Perform BIOS lifecycle tasks, including user management and patching
• Collaborate with Dell support to schedule OSE break/fix activities
• Follow direction from the customer team to apply version updates as required
***Training - important the candidate selected will need to complete XE Server training and will need to be completed prior to the starting the residency. Resource will also be required to complete customer safety training prior to starting.***