What are the responsibilities and job description for the Senior PowerEdge Specialist position at Virtual Networx?
Job Details
JOB TITLE: Senior Implementation Specialist, Service Delivery
Location: Buffalo, NY (ONSITE)
Must have skills:
PowerEdge Rack/Tower Experience
RHEL and Ubuntu OS
Experience working in a larger server environment
Nice to have skills:
PowerEdge XE server
Must be detail-oriented and highly organized
Support daily data center operations and activities
Conduct proactive walkthroughs of the data center, monitoring for amber lights, hot doors, and other alerts; notify the customer as needed
Escort dispatched field engineers when applicable
Open and manage support tickets, ensuring timely tracking and updates
Manage LOIS parts inventory (training will be provided onsite)
Maintain accurate documentation of the environment, including serial numbers, rack elevations, runbooks, and related materials
Coordinate with the customer on scheduled maintenance activities (e.g., power, cooling, containment walls)
Perform BIOS lifecycle tasks, including user management and patching
Collaborate with Dell support to schedule OSE break/fix activities
Follow direction from the customer team to apply version updates as required