People Operations Specialist

Position Overview

This is a hands-on recruiting and HR operations role. The primary responsibility is consistent, high-quality hiring, especially for billing, collections, operations, and customer-facing positions. Secondary responsibilities include onboarding, benefits coordination, employee support, and HR administration.

This role requires someone who is organized, proactive, execution-focused, and able to build repeatable recruiting and HR systems.

Key Responsibilities

Recruiting – Primary Focus

• Own full-cycle recruiting for billing, collections, customer support, and operations roles
• Build and maintain a steady hiring pipeline
• Post and manage job listings across hiring platforms
• Source, screen, and interview candidates
• Coordinate interviews with hiring managers
• Manage candidate communication and hiring timelines
• Reduce time-to-hire while improving candidate quality
• Track recruiting metrics and performance

HR Operations – Secondary Responsibilities

• Own new-hire onboarding process and coordination
• Ensure accurate and timely completion of employee paperwork
• Support benefits enrollment and employee benefits questions
• Maintain employee records and HR documentation
• Support leadership on people operations needs
• Maintain compliance discipline in HR processes

What Success Looks Like in This Role

• Fast, predictable hiring cadence
• Strong candidate quality and retention
• Clean onboarding execution
• Process discipline and organization
• Positive experience for both new hires and internal teams

Qualifications

• 2 years recruiting experience required
• Experience hiring volume or operations teams preferred
• Strong communication and candidate screening skills
• Ability to manage multiple open roles simultaneously
• Strong organizational and systems discipline
• Experience with ATS, job boards, and recruiting platforms
• HR administration experience strongly preferred

Preferred Experience

• Call center, billing, collections, or financial services recruiting
• People operations or HR coordination background
• Experience in a fast-growing or scaling organization

Compensation

$50,000 – $65,000 annually

(Compensation aligned with capability, experience, and impact)

Why Join Payvantage

• High-impact role tied directly to company performance
• Opportunity to build and own people operations infrastructure
• Leadership visibility
• Opportunity for career growth as the organization scales

About Payvantage

Payvantage is a fast-growing fintech company providing lease-to-own payment solutions for consumers nationwide. As we scale, building the right team is critical. This role owns both talent acquisition and people operations execution, supporting a disciplined and high-performance workforce.

Job Type: Full-time

Pay: $50, $65,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $50,000 - $65,000