What are the responsibilities and job description for the Receptionist/Administrative Assistant position at New Vision Counseling and Consulting?
Job Title: Receptionist / Administrative Assistant (Part-Time)
Location: Edmond, OK
Job Type: Part-time
Pay: $15.75 – $25.15 per hour
Expected Hours: 22–24 per week
Do you love helping people take the first step toward healing? Are you a warm, confident voice who thrives on the phone and finds joy in creating order through scheduling, systems, and service?
At New Vision Counseling and Consulting, we combine Christian values with professional excellence to create a place where transformation begins the moment someone reaches out. We’re currently hiring a Receptionist/Administrative Assistant who is detail-oriented, tech-comfortable, and passionate about guiding people into the care they need—starting with a single, hopeful phone call.
About Us
New Vision Counseling and Consulting is a faith-based counseling practice where lives are changed every day. Our team is grounded in Christian principles, clinically skilled, and deeply committed to walking with people through their most vulnerable moments. Together, we offer an environment of hope, healing, and lasting transformation—for our clients and for each other.
Responsibilities
Client Connection & Scheduling (Primary Focus and 85% of the role):
- Answer incoming calls and return voicemails with warmth and professionalism
- Guide potential clients using a provided phone script to help them schedule their first counseling session
- Overcome common client objections with empathy and clarity
- Manage therapist schedules using Simple Practice (EHR system)
- Confirm and follow up on client appointments via phone, email, and text
Administrative Support:
- Track and log communications accurately in the system
- Send and manage client intake paperwork
- Assist with office supplies, errands, and onboarding checklists
- Participate in team meetings and contribute to improving the client experience
Required Skills & Qualifications
- Confident, compassionate phone communication skills
- Enjoyment of scheduling, managing details, and providing client support
- Proficiency with Google Drive, email, calendars, and computer-based tools
- Willingness to learn and use Simple Practice (EHR platform)
- Strong organizational skills and consistent follow-through
- High level of integrity and professionalism
- Personal and working knowledge of Christian values
- Comfort in supporting clients who express emotional, spiritual, or faith-based concerns
Preferred Experience
- Customer service, receptionist, or admin experience
- Experience in healthcare, counseling, or dental/medical front office roles
- Familiarity with overcoming objections or helping clients commit to services
Schedule
- Part-time: 22–24 hours per week
- Flexible hours available after training
- Day shift, Monday–Friday
- In-person at 1073 N. Bryant, Edmond, OK 73034
- Occasional remote work possible after training
Why You’ll Love Working Here
- Be part of a faith-driven team with a mission to change lives
- Use your skills to make a real impact in people’s healing journeys
- Work in a supportive and encouraging environment
- Flexible schedule and meaningful, purpose-filled work
- We truly live our 5 Core Values that create the New Vision Difference
- COACHABLE – Honest feedback creates a culture of continuous growth where everyone wins.
- INTEGRITY – We are transparent, honest, and do what we say.
- FAITH – Our faith in Jesus and His power to transform lives is the foundation of our counseling.
- TEAMWORK – We work together to unlock the potential of every client and achieve extraordinary results.
- TRANSFORMATION – Through Planning, Skill, and Presence (PSP), we create a counseling experience that changes lives.
How to Apply
Ready to be the voice of hope that helps someone finally say “yes” to counseling? Apply today with your resume and answers to the following questions. We can’t wait to meet you!
Job Type: Part-time
Pay: $15.75 - $25.15 per hour
Benefits:
- Flexible schedule
Application Question(s):
- What motivates you to seek a position with New Vision Counseling and Consulting.
- This role involves talking on the phone, connecting with clients, and managing a busy schedule. What experience do you have in this area? What do you enjoy most about this kind of work?
- New Vision Counseling and Consulting is a Christian counseling practice, and many of our clients seek a faith-based experience from the very first phone call. As our receptionist/scheduler, you’ll play a key role in creating a welcoming environment where clients may openly share their faith, ask for prayer from a Christian worldview, or want a counselor who shares their values. Are you comfortable working in this type of setting and supporting clients in a way that respects and honors their beliefs? Feel free to share any personal experience you have with Christianity, if you believe it would help us understand your fit for this role.
- Please share anything else you believe sets you apart and makes you a great fit for our team and culture.
Ability to Commute:
- Edmond, OK 73034 (Required)
Work Location: In person
Salary : $16 - $25