What are the responsibilities and job description for the Accounts Receivable Assistant position at New Horizons, Inc.?
Department: Finance
Cherry Brook Health Care Center, a division of New Horizons, Inc., is a 100 bed skilled nursing facility located in Canton, CT. Our dedicated staff provides individualized care with compassion, dignity and respect.
Cherry Brook’s mission is to provide the highest quality of care and customer service to our residents and their families by using best practices, highly trained staff and innovative programs and services designed to meet their needs.
PURPOSE OF YOUR POSITION:
The primary purpose of your position is to assist in the day-to-day business office functions of the facility in accordance with current applicable accounting and cost reimbursement principles relating to the long-term care operations, and as directed by the Business Office Manager.
RESPONSIBILITIES INCLUDE:
- Billing and collections of various financial classes as assigned by Business Office Manager.
- Discuss billing situations with residents and/or responsible parties including the Business Office Manager.
- Stay current with intermediary procedural changes.
- Maintain accurate and timely records and reports, including all accounts, journals, deposits, ledgers, etc.
- Maintain accurate census data.
- Maintain accurate posting of cash.
- Secure all cash and valuables on hand, per policy.
- Demonstrate correct safety techniques.
- Contribute to effective communication and pleasant working conditions.
- Contribute to and promote resident and family relations.
- Is knowledgeable with Privacy Practices to protect residents’ health information.
- Follow facility’s policies and procedures.
- Must demonstrate strong computer skill.
WORKING CONDITIONS:
- Works in office areas as well as throughout the facility and its premises.
- Sits, stands, bends, lifts and moves intermittently during working hours.
- Is subject to frequent interruptions.
- Is involved with residents, family members, personnel, visitors, government agencies/personnel, etc., under all conditions/circumstances.
- May be subject to hostile and emotionally upset residents, facility members, personnel, visitors, etc.
- Works beyond normal working hours, weekends, holidays, in other positions temporarily when necessary. Scheduled hours may change to meet facility needs.
- Attends and participates in continuing educational programs.
- Communicates with the medical staff, nursing personnel, and other department supervisors.
EDUCATION:
Must possess an equivalent of two (2) years training and experience in health care accounting, billing & collections.
EXPERIENCE:
Experience in skilled nursing/Long-Term Care billing and collection required.
SPECIFIC REQUIREMENTS:
- Must be able to read, write, speak and understand the English language.
- Must possess the ability to make independent decisions when circumstances warrant such action.
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
- Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing sound accounting techniques.
- Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents, staff, based on whatever maturity level at which they are currently functioning.
- Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing accounting practices.
- May maintain Resident Trust.
- Is knowledgeable in various payment sources as needed and assists residents and families.
- Is diligent in collections.
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people within the facility.
- Must be able to operate office, business and accounting machines and computer programs and web based portals.
EEO STATEMENT:
New Horizons, Inc. is committed to hiring and retaining a diverse workforce. New Horizons, Inc. considers applicants for employment without regard to and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does New Horizons, Inc. discriminate on the basis of sexual orientation or gender identity or expression.