What are the responsibilities and job description for the Quality Assurance Specialist II position at New Horizons Baking Company?
About New Horizons:
New Horizons Baking Company has been in operation since 1967. We produce ready to eat Hamburger Buns and English Muffins for some of the most iconic brands. We currently serve over 2,000 quick service restaurants across Ohio, Kentucky, Indiana, Michigan and Western Pennsylvania as well as national retail and sandwich makers!
We cultivate and embrace a diverse team member population. We recognize that people with diverse backgrounds, experiences, and perspectives fuel our growth and enrich our culture.
We are looking for individuals who enjoy working in a fast-paced, team-orientated environment, likes to be challenged, and values the opportunity to make a difference!
New Horizons Baking Company has been in operation since 1967. We produce ready to eat Hamburger Buns and English Muffins for some of the most iconic brands. We currently serve over 2,000 quick service restaurants across Ohio, Kentucky, Indiana, Michigan and Western Pennsylvania as well as national retail and sandwich makers!
We cultivate and embrace a diverse team member population. We recognize that people with diverse backgrounds, experiences, and perspectives fuel our growth and enrich our culture.
We are looking for individuals who enjoy working in a fast-paced, team-orientated environment, likes to be challenged, and values the opportunity to make a difference!
Compensation & Benefits:
Hourly: $25 (BOE)
Location: Fremont, Indiana
Hours: Monday-Friday 7am-330pm
Hours: Monday-Friday 7am-330pm
We offer a comprehensive benefits package including Medical, company paid Dental and Vision, Disability and Life Insurance, 401K with match, and paid Vacation. Additional benefits include:
- Employee appreciation lunches and events
- Referral Bonuses
- Opportunities for development and job advancement
Position Summary
The Quality Specialist II at New Horizons Baking Company is responsible for ensuring that all baked products meet the highest standards of food safety, quality, and regulatory compliance. This role performs daily inspections, monitors production processes, verifies quality records, and supports the Quality Systems Manager in maintaining compliance with HACCP, SQF, and customer requirements. Quality Specialist II is a hands-on position that works closely with production teams to protect product integrity and uphold NHBCO’s reputation for excellence.
Essential Job Functions
- Perform daily inspections of raw materials, in-process dough, and finished bakery products to ensure compliance with quality and food safety standards.
- Conduct GMP and sanitation inspections across production lines (buns, muffins, pancakes, etc.) and ensure corrective actions are taken as needed.
- Monitor baking processes for consistency, including product weights, coding accuracy, moisture, pH, and sensory scoring.
- Support allergen control programs, environmental monitoring, and hold/release procedures.
- Calibrate and verify testing equipment while maintaining accurate records.
- Participate in internal audits, AIB, FDA, SQF, HACCP, and customer inspections.
- Investigate customer complaints, assist with root cause analysis, and document corrective actions.
- Communicate quality issues clearly to supervisors, leads, and management.
- Assist in training team members on GMPs, HACCP, and quality procedures.
- Provide backup support to the Quality Systems Manager during absences.
Food Safety, Legality, and Quality Responsibilities
- Enforce all NHBCO food safety and quality programs consistently.
- Ensure accuracy of documentation, reporting, and record-keeping.
- Take prompt action to address food safety or quality concerns.
- Support compliance with the Food Safety and Quality Manual, GFSI Standards, and customer requirements.
Qualifications
- Associate or Bachelor’s degree in Food Science, Biology, or related field preferred.
- 2–4 years of quality assurance experience in food manufacturing or baking.
- Knowledge of HACCP, GMPs, sanitation, and allergen control programs.
- Strong communication, organizational, and documentation skills.
- Ability to work independently and collaboratively in a fast-paced bakery environment.
The above statements are intended to describe the general nature and level, or work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities as needed and as assigned by supervision.
New Horizons is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law.
Salary : $25
