What are the responsibilities and job description for the Outreach & Enrollment Specialist position at New Horizon Family Health Services?
Job Summary
The Outreach & Enrollment Specialist (OES) conducts a variety of outreach and enrollment activities designed to identify eligible individuals and provide assistance with accessing affordable health insurance and other essential resources. The OES represents NHFHS at various community forums and events to increase awareness and promote support for comprehensive, sustained community programs designed and targeted to meet the primary health care needs of the medically underserved. The OES develops new collaborative efforts and partnerships to advance the goals of NHFHS.
Duties Performed
Outreach and Partnership Development:
Education
New Horizon Family Health Services offers a robust and comprehensive benefit package to full time employees. These choices/options include:
Our Mission is to provide quality, affordable, compassionate patient-centered health care to improve the health of the communities we serve. Our Vision is that our community will be one of the healthiest in the Nation. Superior patient care is the hallmark of NHFHS.
ICARE Values
The ICARE values of New Horizon Family Health Services guide our employees toward achieving the mission of our company and our vision for our community. Our values stand for Integrity, Collaborations, Accountability, Respect, and Enrichment.
Community
Greenville, South Carolina is the perfect place to live, work, and play. Greenville is surrounded by mountains, lakes, hiking & biking trails, as well as recreational activities including golf, tennis, water sports, cultural performances and more. Geographically located between Atlanta, GA and Charlotte, NC, with beaches just 3.5 to 4 hours away.
We are an Equal Opportunity employer.
The Outreach & Enrollment Specialist (OES) conducts a variety of outreach and enrollment activities designed to identify eligible individuals and provide assistance with accessing affordable health insurance and other essential resources. The OES represents NHFHS at various community forums and events to increase awareness and promote support for comprehensive, sustained community programs designed and targeted to meet the primary health care needs of the medically underserved. The OES develops new collaborative efforts and partnerships to advance the goals of NHFHS.
Duties Performed
Outreach and Partnership Development:
- Provides information regarding the Affordable Care Act and Health Insurance Marketplace to NHFHS’ staff and patients.
- Identifies opportunities for NHFHS and patients to participate in collaborations, partnership and coalitions related to the implementation of the Affordable Care Act and Health Insurance Marketplace.
- Provides training to targeted audiences regarding health care programs in the community to increase awareness of program eligibility requirements and services covered.
- Prepares and submits a monthly progress report.
- Actively participates in a variety of coalitions and interest groups to develop relationships with groups involved in Outreach and Enrollment.
- Demonstrates and maintains expertise in eligibility and enrollment rules and procedures, the range of qualified health plan options and insurance affordability programs, the needs of underserved and vulnerable populations, and privacy and security standards.
- Conducts public education activities to raise awareness about coverage options available under Medicaid and the Health Insurance Marketplace.
- Helps individuals understand and access affordable health insurance coverage options.
- Provides information and assistance in a fair, accurate, and impartial manner that is culturally and linguistically appropriate to diverse communities and accessible to individuals with disabilities.
- Provide referrals to any applicable office of health insurance consumer assistance or ombudsman to address consumer grievances, complaints, or questions about their health plan, coverage, or a determination.
- Successfully completes and complies with all required and applicable federal and/or state consumer assistance training.
- Participates in all training required by the company and/or provided by partner organizations.
- Demonstrates capacity to conduct “in reach” with current health center uninsured patients and “outreach” to members of the public regarding access to health coverage in their approved service areas.
- Complete and document a minimum of 100 contacts each month. Provide an activity report monthly within 5 working days of the end of the month.
Education
- A Bachelor’s or Associate’s Degree in Social Work, or related human services field preferred.
- A minimum of 1 year experience with accessing community resources, agency networking, community outreach, patient education, or client advocacy is required.
New Horizon Family Health Services offers a robust and comprehensive benefit package to full time employees. These choices/options include:
- Vacation plus holidays and sick leave
- Medical (PEBA State Health Plan), Dental and Vision benefits
- Flexible Spending and Health Savings Accounts
- Voluntary Life Insurance
- Short Term Disability and Long Term Disability
- Optional contribution to a 403 (b) Retirement Plan, with up to 4% employer match after the first year of employment
- Continuing education courses through SC AHEC
Our Mission is to provide quality, affordable, compassionate patient-centered health care to improve the health of the communities we serve. Our Vision is that our community will be one of the healthiest in the Nation. Superior patient care is the hallmark of NHFHS.
ICARE Values
The ICARE values of New Horizon Family Health Services guide our employees toward achieving the mission of our company and our vision for our community. Our values stand for Integrity, Collaborations, Accountability, Respect, and Enrichment.
Community
Greenville, South Carolina is the perfect place to live, work, and play. Greenville is surrounded by mountains, lakes, hiking & biking trails, as well as recreational activities including golf, tennis, water sports, cultural performances and more. Geographically located between Atlanta, GA and Charlotte, NC, with beaches just 3.5 to 4 hours away.
We are an Equal Opportunity employer.
