Training Specialist

What You’ll Do:

As our Training Specialist, you'll play a vital role in ensuring our team members are prepared, supported, and continuously growing. This role is both instructional and strategic, combining hands-on training with the development of engaging training programs.

Key Responsibilities:

• Lead training sessions on topics like new staff orientation, annual safety, and service-specific instruction.

• Develop training materials including manuals, online courses, PowerPoints, and assessments.

• Maintain and manage our Learning Management System (LMS); support users and troubleshoot issues.

• Schedule and track all employee training, maintaining accurate records.

• Coordinate CPR certification sessions and other external training opportunities.

• Supervise and support Staff Trainers and Instructors, ensuring training excellence.

• Assist in identifying training needs across departments and ensure compliance with internal policies and external regulations.

• Support other departmental functions including audits, investigations, and quality assurance initiatives

What We’re Looking For:

Minimum Qualifications:

• Education: Associate’s degree in a related field OR equivalent relevant experience

• Experience: Minimum of 2 years in a related role; experience in healthcare or training is a plus

• Skills:

  • Excellent presentation and communication skills

  • Strong organizational and time-management abilities

  • Knowledge of services for individuals with intellectual and developmental disabilities

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and web-based platforms

  • Familiarity with LMS platforms (preferred)

Other Requirements:

• Valid driver’s license and insurable under agency policy

• Ability to travel locally and occasionally out of town

• Flexible schedule, including occasional evenings and weekends

• Ability to work independently and collaboratively

Why Join New Hope?

• Be part of a mission-driven team that makes a difference

• Opportunities for professional growth and continued learning

• Supportive, inclusive workplace culture

• Comprehensive training and onboarding

Ready to inspire and support our team through impactful training?
Apply today and help us build a stronger, more informed future—one training at a time.