Bargain Shoppe Auxiliary Coordinator and Lead Pricing Assc.

Job Opening: Auxiliary Coordinator & Lead Pricing Associate

Location: New Hope Bargain Shoppe - Atlantic, IA
Reports To: Bargain Shoppe Manager
Status: Full-time

Position Overview

New Hope is seeking a motivated and service-oriented Auxiliary Coordinator & Lead Pricing Associate to support the daily operations of the Carroll Bargain Shoppe. This role is responsible for coordinating volunteer services, leading product pricing, and helping maintain an inviting, well-organized retail environment that reflects New Hope’s mission.

The ideal candidate enjoys working with volunteers and the public, has strong organizational skills, and brings a positive, team-focused approach to retail and community service.

Key Responsibilities

Volunteer & Program Coordination

• Recruit, schedule, orient, and supervise Bargain Shoppe and Coffee Shoppe volunteers.

• Oversee volunteer applications and conduct annual evaluations; submit documentation in a timely manner.

• Recruit, manage, and schedule ABLE Trainees.

• Maintain a welcoming and organized volunteer break room; coordinate supplies as needed.

• Build and maintain positive relationships with volunteers, donors, and customers.

Retail Operations & Customer Service

• Lead pricing of donated merchandise and ensure adherence to New Hope’s pricing structure.

• Maintain a visually appealing, clean, and orderly sales floor and checkout area.

• Monitor inventory levels, rotation systems, and provide quality control.

• Operate, troubleshoot, and train volunteers on the iPad cash register system.

• Open and close the store as assigned, including cash register closeout and daily deposits.

• Protect donor and customer confidentiality at all times.

Events & Organizational Support

• Assist with Development Department events, including those involving Carroll store volunteers.

• Participate in agency-sponsored events and special project teams.

• Foster a culture of trust, teamwork, accountability, and empowerment.

Additional Duties

• Stay current on retail sales and pricing trends.

• Participate in continuing education, training, and professional development.

• Perform other duties as assigned.

Qualifications

Education

• Required: High school diploma or equivalent

• Preferred: One year of specialized training

Experience

• Required: At least one year of experience working with volunteers or the public

• Preferred: Two years of related experience

Skills & Abilities

• Strong customer service, communication, and interpersonal skills

• Proficiency with iPad-based POS systems, Microsoft Word, Excel, and Outlook

• Ability to lift appropriately and move heavy items safely

• Organized, proactive, and creative problem-solver

• Ability to work collaboratively in a team environment

Special Requirements

• Valid driver’s license with an acceptable driving record; must be insurable under New Hope’s auto insurance

• Flexible schedule, including some evenings and weekends for store and development events

Why Join New Hope?

At New Hope, you’ll be part of a mission-driven organization dedicated to service, teamwork, and community impact. This role offers meaningful work, collaborative relationships, and the opportunity to make a difference every day.