Quickie Lube Service Manager

Are you ready to have FUN and break up the same old boring work shift? Do you like Halloween Costume & Ugly Sweater Contests, Achievement Luncheons, Football Jersey Days, and MORE? Are you looking for an employer who celebrates your accomplishments and a company that consistently promotes from within? Then New Holland Auto Group is the place for you!

We are looking for a Quickie Lube Manager to lead our award-winning service department team! This leadership role will oversee our Quickie Lube technicians and service advisors while ensuring an exceptional customer experience and efficient day-to-day operations. The ideal candidate will thrive in a fast-paced, professional environment and bring strong leadership, communication, and organizational skills to the team.

Offerings

• Highly productive, clean, and professional shop
• Continued education and manufacturer training
• Career growth and advancement opportunities
• Shop equipped with the newest technology and equipment
• Supportive and energetic work environment
  
  

Responsibilities

• Manage and oversee daily operations of the Quickie Lube department
• Lead, coach, and motivate Quickie Lube technicians and service advisors
• Ensure a friendly, professional, and efficient service experience for every customer
• Maintain workflow efficiency and ensure timely completion of services
• Communicate directly with customers, advisors, and technicians regarding service status and estimated completion times
• Monitor department productivity, performance, and customer satisfaction
• Assist with training and development of team members
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors
• Ensure compliance with all company safety policies and procedures
• Maintain high-quality standards in accordance with dealership and manufacturer expectations
  
  

Qualifications

• Previous automotive service management or leadership experience preferred
• Quick lube or service advisor experience strongly preferred
• Strong leadership and team-building skills
• Excellent customer service and communication skills
• Ability to multitask and perform in a fast-paced environment
• Positive, professional attitude with strong organizational skills
• Ability to learn new technology, repair procedures, and service processes
• High school diploma or equivalent required
• Automotive Technical/Trade School degree preferred
• Math, reading, and basic computer skills
• Professional appearance and strong work ethic
• Valid PA driver's license with a good driving record
  
  

Benefits

• Company Issued Uniforms
• Energetic Work Environment
• Health, Dental, Vision and Life Insurance
• 401K with Company Match
• Paid Time Off
• Advancement within the Department and/or Company
• Employee Vehicle Purchase Program
• Employee Service Discount Program
• In order to qualify for employment All applicants must pass pre-employment testing which includes: Background Checks, MVR, and Drug Testing. New Holland Auto Group is an Equal Employment Opportunity employer.