BRIDGING THE GAP - Pharmacy Assistant

Are you ready to take the next step in your career? NEW Health, a mission-driven organization dedicated to serving our community, seeks an entry-level Sterilization Technician for a temporary part-time position. Join us for a temporary on-the-job training employment opportunity to explore new skills, gain valuable experience, and discover potential career paths in a dynamic work environment.

Committed to bringing healthcare into communities and communities into healthcare since 1978, NEW Health is rural Northeast Washington’s leading non-profit primary care provider. We treat all patients with the respect they deserve while providing high-quality, integrated medical, dental, behavioral health, and pharmacy services.  

 NEW Health has been named one of the best places to work in the Inland Northwest! This award from the Spokane Journal of Business is based on an analysis of our company policies, along with a confidential employee survey to evaluate workplace experience in the areas of engagement and satisfaction, including Work-Life Balance, Role Satisfaction, Communication, and Workplace Culture, Training, and Technology and Development. 

Our workforce development program, NEW Health University, is nationally recognized for developing local career pathway training to retain rural youth.   

Your Career Pathway with NEW Health  

We create pathways for career growth within NEW Health. To support this, we provide all employees with monthly paid training and additionally offer tuition reimbursement and one-on-one career planning. There are many paths to grow your career within NEW Health; here are some examples:  

• Care Coordinator 1-> Care Coordinator 2 -> Assistant Care Coordination Manager-> Care Coordination Manager

• Sterilization Tech -> Dental Assistant Trainee -> Dental Assistant -> Assistant Operations Manager ->   Clinic Operations Manager  

• Pharmacy Assistant -> Pharmacy Technician Trainee -> Pharmacy Technician

• QI Intern –> QI Specialist - > QI Manager -> QI Director 

Purpose of Job:
Improve the overall health of the communities we serve by assisting the Pharmacist in providing customer service to patients as follows:
Essential Duties and Responsibilities:

• Immediately greets patients, determines their needs and relays appropriate information to Pharmacist/Pharmacy Technician
• Collects insurance co-pays, if applicable, verifies patient demographic information
• Operates cash register and reconcile daily receipts within established guidelines as directed
• Directs patients to pharmacist on all new prescriptions for counselling and refills when the pharmacist deems necessary.
• Professionally answers telephone calls within established guidelines; takes messages and/or refers callers to appropriate individuals
• Handles mail, correspondence, copying and filing for all other Pharmacy staff
• Assists with refills as assigned
• Performs other duties as assigned.
• Travel may be required.

Minimum Qualifications:

This role requires employees to be 18 years of age or older at the start date due to clinical access and regulatory requirements.

Education/Experience: Needs to have a high school diploma or equivalent. Customer service and telephone skills preferred. Must have a valid Washington State Pharmacy Assistant license

Skills: Computer skills required. Ability to learn new software and other office tools. Ability to spell
accurately. Able to clearly communicate information to patients and gather information from patients.
Must have basic math skills to calculate patient payments.

Physical Demands:
Front Office staff are required to stand, sit, and be mobile 1/3rd to 2/3rds of the time. They are required
to use hands to finger, handle or feel over 2/3rds of the time; while reaching with hands and arms occurs
1/3rd of the day. Climbing or balancing, stooping, kneeling or crouching occurs less than 1/3rd of the time. Communicating by talking/ hearing occurs over 2/3rds of the day. Lifting up to 10 lbs occurs occasionally, while 25-50 lbs occurs infrequently.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary : $18 - $24