Director of Community Services

Description

Catholic Charities New Hampshire, we believe every individual and family deserves dignity, compassion, and meaningful support. As Director of Community Services (DCS), you won’t just oversee programs you’ll lead outreach efforts that strengthen parishes and respond to community needs.

If you are a mission-driven leader who combines operational excellence with deep commitment to Catholic Social Teaching, this role offers the opportunity to shape strategy, inspire teams, and expand community services impact in NH. 

Responsibilities:

· Provide strategic and operational leadership for all Community Services programs

· Develop and implement department strategies, policies, and procedures

· Supervise, mentor, and develop Community Services staff

· Oversee daily operations and ensure quality, compliance, and effective case management tracking

· Partner with senior leadership to establish short- and long-term departmental goals

· Manage and monitor program budgets and explore new revenue opportunities

· Review and approve significant financial assistance requests

· Strengthen relationships with diocesan offices, parishes, community partners, and state leaders

· Serve as an ambassador for the agency through public presentations and speaking engagements

· Evaluate community needs and design responsive programs grounded in Catholic Social Teaching

· Represent Catholic Charities on boards and committees as assigned

Requirements

· Bachelor’s Degree in Social Work, Theology, or related Human Services field (Master’s preferred)

· 5–10 years of progressive leadership experience in administration, staff supervision, public education, or community organizing

· Strong operational, financial, and multi-site oversight skills

· Demonstrated ability to lead teams and build collaborative partnerships

· Thorough knowledge of Catholic Social Teaching and the mission of Catholic Charities USA

· Valid driver’s license