What are the responsibilities and job description for the Appointment scheduler/Front Desk Receptionist position at Neurology Group of Bergen County?
Large specialty practice seeking full time experienced medical receptionist/ scheduler. Must be well organized, energetic and professional with the ability to multi-task. Athena experience is a plus. The position offers competitive salary, benefits, and the opportunity to become part of a well established medical support team.
Job Type: Full-time
Responsibilities include but limited to:
- Phone triage
- Respond to messages, questions and documents received by end of day
- Schedule patients for new patient appointments as well as follow ups and testing
- maintain physicians' schedules, filling any last minute appointment or alerting the secretary of such openings
- Maintain a cancellation list for patients that need sooner appointment
- Follow office protocols and procedures
- Work as a team member, providing support and assistance as needed from other team members
- Remain sensitive and professional to patients and their care givers/family members
- Must be organized and able to prioritize the work/day
- Recognize and respond to urgent matters effectively, knowing when to get a manager involved
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 4 years (Preferred)
- Medical terminology: 1 year (Preferred)
Work Location: In person
Salary : $20 - $24