What are the responsibilities and job description for the Medical Front Desk Receptionist / Patient Care Coordinator position at Neurodiagnostics?
Front Desk Medical Secretary:
We need someone reliable, organized, good with computers, and courteous to patients and coworkers.
What we expect:
- Arrive early every day, work your full scheduled shift, and complete your daily responsibilities.
- Treat patients, the clinical team, and everyone sharing the office with respect.
- Help clean up and close the office each day.
- Wear professional office attire.
- Commute reliably to all locations below.
Responsibilities:
- Check patients in and out, schedule appointments, and reschedule missed visits.
- Answer patient calls, emails, and messages.
- Keep electronic patient charts, demographics, and insurance information complete and accurate.
- Handle referrals, prepare patient paperwork using physician reports, and coordinate with the billing team.
- Scan and sort mail daily.
Requirements: Own computer; proficiency with Google Workspace, Gmail, Google Calendar, WhatsApp, and Tebra EMR. English required; Spanish preferred.
Schedule: Monday–Saturday clinic days, based on the clinic schedule
Required arrival: 8:45 AM. Clinic hours: 9 AM–6 PM
Required office travel:
- Weekly: 2029 First Ave., Suite 1A, Manhattan, NY 10029.
- Monthly: 26 Sherman Ave., Suite 1B, Manhattan, NY 10040.
- Monthly: 145 East 32nd St., Suite 1A, Manhattan, NY 10016.
- Twice monthly: 150 East 58th St., 32nd Floor, Main Building, Manhattan, NY 10155.
- Twice monthly: 175-43 Hillside Ave., Suite 1A, Jamaica Estates, NY 11432.
- Twice monthly: 50 Court St., Suite 508A, Brooklyn, NY 11201.
- Monthly: 731 Flushing Ave., Suite 1A, Brooklyn, NY 11206.
- Monthly: 11 Ralph Place, Suite 217, Staten Island, NY 10304.
- Twice monthly: 1383 Veterans Hwy., Suite 40A, Hauppauge, NY 11788.
- Twice monthly: 393 Old Country Rd., Suite 303, Carle Place, NY 11514.
Apply Online - Hiring Now - Oct 2026