What are the responsibilities and job description for the Receptionist position at Network Health?
At Network Health, our success is driven by our mission to build healthy, strong Wisconsin communities. This mission inspires every decision we make, including the exceptional individuals we welcome to our team.
We are currently seeking a Receptionist to join our Brookfield office.
As the first point of contact for our members and visitors, the Receptionist will embody professionalism and a commitment to service excellence. This dynamic role includes key responsibilities such as:
- Maintaining a clean and welcoming reception area.
- Ensuring security by monitoring video surveillance and issuing visitor badges.
- Supporting special projects as needed.
- Managing facility-related tasks like mail sorting, office supply inventory, and light housekeeping.
If you're passionate about providing outstanding service and contributing to a mission-driven organization, we'd love to hear from you. Join us in creating healthier communities, one interaction at a time!
Location: Candidates must reside in the state of Wisconsin for consideration. This position is based out of our Brookfield office.
Hours: 1.0 FTE, 40 hours per week; 8am-5pm (with a 1-hour lunch) Monday through Friday.
Check out our 2024 Community Report to learn a little more about the difference our employees make in the communities we live and work in. As an employee, you will have the opportunity to work hard and have fun while getting paid to volunteer in your local neighborhood. You too, can be part of the team and making a difference. Apply to this position to learn more about our team.
Job Responsibilities:
- Represent the philosophy, mission, values, and vision of Network Health in all interactions.
- Follow all organizational, regulatory, and credentialing procedures and policies.
- Welcome and direct members and visitors, answering routine questions per departmental standards.
- Collect and receipt member premium payments as needed.
- Maintain security and monitor reception area access.
- Ensure cleanliness and organization of the reception area.
- Handle weather-related, emergency, and building safety announcements.
- Accept deliveries from UPS, FedEx, and other suppliers.
- Assist with mail-related tasks, including sorting, distributing, and processing outgoing mail.
- Order and manage office supply inventory.
- Assist with light maintenance and housekeeping tasks.
- Support leaders with clerical and administrative tasks such as preparing reports, presentations, and managing schedules.
- Perform other duties as assigned.
Job Requirements:
- High school diploma or equivalent.
- Previous reception and general office experience preferred.
Network Health is an Equal Opportunity Employer.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.