What are the responsibilities and job description for the Talent Acquisition Coordinator position at netcracker?
We’re building the future of how the world communicates.
Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world.
With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.
Join us and be part of a team that is not just keeping up with the digital future but is leading the way.
Talent Acquisition Coordinator
Location: Waltham, MA, On-site
Role Overview:
The Talent Acquisition Coordinator plays a critical role in delivering a high-quality, efficient recruiting experience in a fast-paced technology environment. This position partners closely with recruiters, hiring managers, and HR colleagues to support end-to-end recruiting operations, ensuring a positive candidate experience and timely hiring outcomes.
The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a dynamic, deadline-driven setting.
Key Responsibilities:
Recruiting Operations & Coordination
- Coordinate and schedule interviews across multiple time zones, ensuring a smooth experience for candidates and interviewers
- Manage candidate communications throughout the interview process, including interview logistics, follow-ups, and status updates
- Support recruiters with job posting creation, interview preparation, and candidate tracking
- Maintain accurate and up-to-date records in the Applicant Tracking System (ATS)
Candidate Experience
- Serve as a primary point of contact for candidates during the interview process
- Ensure timely, professional, and consistent communication
- Represent the company’s employer brand with a high level of professionalism and responsiveness
Hiring Manager & Recruiter Support
- Partner with recruiters and hiring managers to ensure interview processes run efficiently
- Prepare interview schedules, agendas, and materials
- Track interview feedback and follow up to ensure timely completion
Process Improvement & Compliance
- Ensure recruiting processes comply with company policies and applicable employment laws
- Identify opportunities to improve recruiting workflows, documentation, and candidate experience
- Support recruiting reporting and metrics as needed
Offer & Onboarding Support
- Assist with offer coordination, including offer letter preparation and approvals
- Support pre-employment processes such as background checks and onboarding coordination
- Partner with HR and onboarding teams to ensure smooth transitions for new hires
Required Qualifications:
- 3–5 years of experience in talent acquisition coordination, recruiting operations, or HR support
- Experience supporting recruiting in a fast-paced, high-volume, or technology environment
- Strong organizational and time-management skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills
- High attention to detail and follow-through
- Proficiency with ATS platforms and common recruiting tools
- Strong customer service mindset and professionalism
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