What are the responsibilities and job description for the Talent Acquisition Operations Coordinator position at Mass General Brigham Incorporated?
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Reporting to the New Hire Experience Manager, the Talent Operations Coordinator is responsible for owning the candidate experience throughout the pre-boarding process for both internal and external associates. The Talent Operations Coordinator will provide excellent candidate experience and be responsible the pre-boarding of all associates, including obtaining required forms, scheduling occupational health and I-9 appointments ensuring completion of all pre-boarding requirements including background, compliance, reference checks and, set up of systems access.
Schedule:
- This is a hybrid role with an onsite presence required once a week at BWH (currently Tuesday)
- This is a full-time role with a schedule of 8:30 AM - 5 PM, Monday through Friday
Duties and Accountabilities:
- Provide exceptional customer service to candidates, hiring managers, and recruiters throughout the pre-boarding process
- Lead the new hire pre-boarding process (accepted offer through New Employee Orientation)
- Communicate via email, phone, or in person with newly hired employees to ensure successful completion of all required pre-employment requirements including I-9, Occupational Health Clearance, background, compliance, and reference checks.
- Set up new employees in HRIS system(s)
- Run and create reports in the Applicant Tracking System.
- Continuously identify and implement ways to improve the pre-boarding experience.
Partner with team leadership on strategic projects as they arise
Qualifications
Qualifications
- High School Diploma or equivalent required and Associate's degree or Bachelor's degree highly preferred.
- At least 2-3 years of experience in talent acquisition, recruitment coordinator, or HR operations preferred
- Experience with an Applicant Tracking System (Taleo, Workday, PeopleSoft) highly preferred
Skills, Abilities, and Competencies
- Strong organizational and multitasking skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Proficiency in using applicant tracking systems (ATS) or other recruitment software
- Excellent attention to detail and data management skills, ensuring accuracy and integrity of candidate information
- Strong communication and interpersonal skills, with the ability to effectively interact with candidates, recruiters, and hiring managers
- Knowledge of recruitment process and best practices, including sourcing strategies, candidate screening, and interview coordination
- Familiarity with employment laws and regulations related to recruitment and selection
Working conditions
- This is a hybrid role with an onsite presence required once a week at BWH (currently Tuesday)
- This is a full-time role with a schedule of 8:30 AM - 5 PM, Monday through Friday
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
Grade
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Salary : $20 - $28