What are the responsibilities and job description for the Regional Account Manager position at Netceed?
The Regional Account Manager is responsible for sales revenue generation within a specified geographic territory or subset of customers. This will be attained through the support of current accounts, new customer acquisitions, established house accounts and existing customer retention. This role will apply principles of solution selling, determine customer needs, propose appropriate product and service solutions, and manage the sales process through to close.
- Represent and sell all the company's products and services in a specified geographical area: PA, NJ
- Should reside in, be willing to relocate to, or live an appropriate distance from an acceptable location with the region.
- Manage KPI including revenue, profit margin, retire quota, and mix of market and products/services.
- Develop and execute a sales plan for all potential and present customers.
- Create and execute Key Account Plans for priority customers.
- Maintain customer prioritization engagement expectations.
- Develop Call Rotation Plan.
- Provide territory data for company forecast procedures.
- Own margin improvement and annual territory growth.
- Utilize customer relationship management system (CRM):
- Maintain and capture leads, sales activities, and other relevant customer information.
- Use month-to-month forecasting tools that are integrated in CRM.
- Partner with Inside Sales Representatives (or other colleagues) to exceed revenue targets, meet margin expectations, and most importantly, to ensure superior service.
- Develop customer relationships through attending trade shows, seminars, and similar events.
- Build a collaborative relationship with supplier partners to drive revenue, margins, and key accounts.
- Promote collaboration with:
- Field Systems Engineers, OEM Development Manager, and Marketing.
- Procurement and Operations Staff.
- Finance Staff including Credit, Collections, and Accounts Receivable.
- Suppliers and key business partners.
- Complete administrative tasks proactively
- Plan first month's firm itinerary and second month tentative.
- Submit expense reports on a weekly basis.