What are the responsibilities and job description for the Desktop Support position at Net2Source (N2S)?
Join a Global Leader in Workforce Solutions – Net2Source Inc.
Who We Are
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500 . Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
Job Title: Desktop Support
Location: Helena MT
Duration: 12 Months
Pay Rate: $35/hr to $40/hr on w2
Job Description:
Qualifications
- 3 years of Experience as Deskside Support Specialist (hardware configuration & support
- Prior experience troubleshooting utilizing remote support tools
- Ability to troubleshoot first call resolutions while being able to multi task hardware related issues
- Prior experience in imaging workstations (desktops/laptops)
Responsibilities
- Day to day varies from phone/email, project-based work
- Responding to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment
- Answering tickets via phone/email/chat and own resolution of all incidents & requests to closure
- Troubleshooting, monitoring, and maintaining desktop hardware and support of business applications
- Supporting remote workforce – troubleshooting and diagnosing root cause of issues to resolution
w hy Work With Us?
We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.
Awards & Recognition
· America's Most Honored Businesses (Top 10%)
· Fastest-Growing Staffing Firm by Staffing Industry Analysts
· INC 5000 List for Eight Consecutive Years
· Top 100 by Dallas Business Journal
· Spirit of Alliance Award by Agile1
Regards,
Divyansh
Salary : $35 - $40