Desktop Support Analyst

Role: Desktop Support Analyst

Location: Victorville, CA (Onsite)

Position Type : Contract

Job Description

• Desktop Support Grade: 3-5 years of experience
• Beginner knowledge on Active Directory, Group Policy·
• Hands on experience for Windows, & IoS Corporate Devices·
• Coordinate with multiple teams for resolving incident and executing change tickets·
• Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·
• Strong troubleshooting skills for Desktop, Laptops & Peripheral devices

Must Have Skills

• 3 years of hands-on experience, managing below technologies·
• Microsoft Desktop Family Operating System (Win 7/10)·
• Beginner knowledge on Active Directory, Group Policy· Active Directory & GPO·
• Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·

Good to Have Skills

• Very good verbal and written English communication and presentation skills·
• Effective time management, team handling and organizational skills·
• Client interaction and escalation management

Best Regards,

Bismillah Arzoo (AB)