What are the responsibilities and job description for the Sr. Technical Program Manager position at Neptune?
We are seeking a highly experienced and results-oriented Senior Program Manager to join our PMO team with a focus on Enterprise Applications. In this pivotal role, you will be responsible for leading and overseeing the successful delivery of multiple complex projects within our Enterprise Application landscape. You will work closely with diverse stakeholders, including Product Owners, business representatives, and technical teams, to drive the evolution of our enterprise applications, encompassing enhancements, upgrades, and the implementation of new solutions.
Key Responsibilities
• Strategic Program Leadership: Develop, manage, and execute comprehensive program plans for Enterprise Applications initiatives, ensuring alignment with
organizational strategic goals and objectives.
• Project Management Expertise:
o Initiating: Define and authorize projects, establish charters, and identify key stakeholders.
o Planning: Develop detailed project plans, scope statements, schedules, and
budgets.
o Executing: Lead and manage project teams, coordinate resources, and ensure task completion. Track project progress, manage variances, and
implement corrective actions. Formalize project acceptance, document lessons learned, and transition deliverables.
• Requirements Management: Collaborate with Product Owners and business representatives to meticulously document current and future requirements for
application enhancements, upgrades, and new implementations.
• ERP Implementation Leadership: Lead or actively participate in large-scale ERP implementations, leveraging expertise in all project phases and managing
associated change management initiatives effectively.
• Budget & Resource Management: Manage program and project budgets, track expenditures, and optimize resource allocation to ensure projects are delivered
within financial constraints.
• Stakeholder Engagement & Communication: Cultivate strong relationships with stakeholders at all levels, including senior directors and executives
• Reporting & Presentation: Develop and deliver clear, concise, and impactful presentations and status reports to senior leadership and other key stakeholders,
articulating project progress, risks, and mitigation strategies.
• Project Tracking & Metrics: Establish and maintain robust project tracking mechanisms, monitor Key Performance Indicators (KPIs), and identify areas for
improvement.
• Change Management: Champion and implement change management principles and best practices, proactively addressing potential resistance and facilitating
smooth transitions during application rollouts.
• Process Improvement & Documentation: Drive continuous improvement initiatives for business processes and application workflows, with a preference for experience
in process documentation and optimization.
• Jira Expertise: Leverage advanced proficiency in Jira for managing project backlogs, tracking tasks, and facilitating Agile development methodologies as needed.
•Proactive Problem Solving: Demonstrate initiative, self-starter mentality, and the ability to anticipate and resolve issues proactively, with minimal supervision.
Qualifications
• Bachelor's degree in Business Administration, Project Management, Supply Chain,
Computer Science, or a related field.
• Minimum of 10 years of progressive experience in program and project
management, with a strong focus on enterprise applications.
• Demonstrated expertise in managing large, complex projects, preferably in a fastpaced manufacturing environment.
• Proven track record of successful SAP ERP implementations.
• Exceptional communication (written and verbal), presentation, and interpersonal
skills.
• Strong leadership, team management, and conflict resolution abilities.
• Extensive experience with Jira and other project management tools (e.g., Microsoft
Project).
• Solid understanding of manufacturing processes and supply chain dynamics.• Proficiency in change management principles and their application in enterprisewide transitions.
• Demonstrated ability to develop detailed project plans, track progress, and manage budgets effectively.
• Experience in organizations employing best-in-class business processes is highly desirable.
• Preferred: Master's degree in a relevant field (e.g., MBA, Project Management).
• Preferred: Certification in Six Sigma (Green Belt or Black Belt).
#HP1