Logistics Analyst

Job Summary

Supply Chain Data Analyst is responsible for analyzing data and identifying trends to enhance efficiency and optimize business flow within the warehouse. This role involves designing, developing, and maintaining dashboards, reports, and data models to track key performance indicators (KPIs) and other operational metrics for the team. The ideal candidate will play a critical role in leveraging data-driven insights to automate data collection and analysis, optimize supply chain processes, improve decision-making and enhance overall efficiency. This role will engage with cross-functional departments (inbound, outbound, inventory and quality) to align warehouse operations with broader business objectives.

Job Responsibilities

• Collaborate with warehouse operations, business, and client management teams to identify opportunities for process improvement.
• Analyze operational and order flow data to identify trends, inefficiencies, and bottlenecks.
• Develop and maintain interactive dashboards and reports using tools like Mode, Power BI or Excel to monitor supply chain performance.
• Track and analyze key supply chain KPIs such as inventory levels, forecast accuracy, 3PL performance, supplier performance, on-time delivery and cost efficiency.
• Work closely with clients to understand their requirements and ensure seamless integration with warehouse operations.
• Provide recommendations for system and workflow optimizations to improve productivity and customer satisfaction.
• Support project management initiatives by gathering requirements, coordinating timelines, and ensuring deliverables are met.
• Assist in troubleshooting operational challenges and providing data-driven solutions.
• Document business processes, workflows, and standard operating procedures.
  
  

Qualifications

• Bachelor's degree in Business, Supply Chain Management, Logistics, or a related field.
• 2-4 years of experience in business analysis, with demonstrated experience in managing cross-departmental projects.
• Proficiency in data analysis tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).
• Strong understanding of warehouse management systems (WMS) and order flow processes.
• Excellent project management skills with the ability to align multiple teams toward a common goal.
• Effective communication and interpersonal skills to liaise with internal and external stakeholders.
• Strong problem-solving and critical-thinking skills with a data-driven approach.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Experience in 3PL operations or e-commerce logistics.
  
  

Physical Requirements

• Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds.
• Requires work in an environment with frequently changing temperatures.
  
  

Additional Info

Willingness to travel