What are the responsibilities and job description for the Project Lead (EV Operations) position at Neos Consulting Group?
Neos is Seeking a Project Lead (EV Operations) for a long-term contract role with our client in Austin, TX.
No calls, no emails, please respond directly to the “apply” link with your resume and contact details.
Work Description
This position resides with the Electric Vehicle & Emerging Technologies team at Austin Energy. Austin Energy’s award-winning program is a leader in transportation electrification and deploys a comprehensive 5-pillar EV strategy of infrastructure, outreach, equity, fleets, and grid integration.
The successful candidate will be responsible for supporting operations of a robust EV charging network on the Electric Vehicles & Emerging Technologies team at Austin Energy. The EV Operations Specialist will work closely with cross-functional teams both internally and externally to ensure operational excellence of public and fleet charging infrastructure, high-impact EV programs, institute program enhancements, and provide research and analysis for emerging technology projects.
Key Responsibilities
WORKER SKILLS AND QUALIFICATIONS
- REMOTE – ONLY CANDIDATES CURRENTLY RESIDING IN THE AUSTIN, TX AREA (within a 50-mile radius) WILL BE CONSIDERED***
No calls, no emails, please respond directly to the “apply” link with your resume and contact details.
Work Description
This position resides with the Electric Vehicle & Emerging Technologies team at Austin Energy. Austin Energy’s award-winning program is a leader in transportation electrification and deploys a comprehensive 5-pillar EV strategy of infrastructure, outreach, equity, fleets, and grid integration.
The successful candidate will be responsible for supporting operations of a robust EV charging network on the Electric Vehicles & Emerging Technologies team at Austin Energy. The EV Operations Specialist will work closely with cross-functional teams both internally and externally to ensure operational excellence of public and fleet charging infrastructure, high-impact EV programs, institute program enhancements, and provide research and analysis for emerging technology projects.
Key Responsibilities
- Supporting operations of over 1,200 EV charging ports in Austin Energy’s Plug-In EVerywhere Network
- Incentive processing and compliance verification for Austin Energy Electric Vehicle rebate programs
- Generate recurring and ad hoc reports for management, stakeholders, and cross-functional teams to support operational programs
- Support data validation, quality assurance, and reporting accuracy across multiple EV programs and operational platforms
- Collaborate with cross-functional teams to make EV operations more scalable and improve customer experience for EV charging
- Participate in outreach and education events to promote programs and EV adoption
- Provide regular operational updates to management and stakeholders
- Foster a culture of innovation and continuous improvement while providing exceptional customer service
- Demonstrated ability to manage multiple projects simultaneously
- Demonstrated ability to manage and analyze large datasets utilizing Excel and other reporting tools
WORKER SKILLS AND QUALIFICATIONS
- 1–3 years Required — Project or program coordination/management
- 1–3 years Required — Microsoft Office tools, with emphasis on Excel reporting
- 1–3 years Required — Customer service experience
- Strong verbal and written communication skills required
- 2–3 years Preferred — Experience with climate action solutions
- 2–3 years Preferred — Experience with electric vehicles and related technologies