Continuous Improvement Specialist II

The Continuous Improvement Specialist II provides continuous improvement support to Nemours by functioning as an analyst, facilitator, consultant and/or project manager as required. This individual will work throughout the system with a broad range of stakeholder groups, focusing on clinical, operational and enterprise systems areas. This work includes leading larger scale continuous improvement work such as value stream mapping (VSM), clinical standard work development and strategy/goal deployment.

Position Responsibilities

• Facilitates, guides, and supports enterprise, departmental, or cross-departmental continuous improvement work as directed by executive leadership. This encompasses preparation and planning for workshops and value stream/model lines, implementation, and periodic audits of the work completed
• Participates in tactical planning for the continuous improvement work to be done in concert with Nemours leadership. Develops, maintains, and revises work plans as needed. Monitors outcomes. Integrates work with other departmental initiatives and revises as needed
• Contributes to the development of standard work
• Researches and identifies relative benchmarks to be used in the establishment of daily management measures to ensure compliance with standard work
• Assists Nemours leadership to develop proficiency in continuous improvement methodologies and approaches. Provides formal continuous improvement training as well as serving as an educational resource and consultant
• Uses knowledge of waste elimination tools and techniques to identify clinical and operational opportunities for improvement
• Assists in the development and refinement of continuous improvement training programs and materials
• Assures adherence to continuous improvement standards and methodologies across the enterprise

Position Requirements

• Bachelor's degree required.
• Extensive knowledge of lean management systems, tools, and methodologies and demonstrated coaching/mentoring of individuals to conduct workshops independently
• Healthcare experience strongly preferred
• Minimum of five (5) years of direct experience in lean facilitation, mindset, management system & methods.

About Us

Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.

As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.

To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .